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Support Coverage For Memorial Day

 

CoinZoom Support will be closed Monday, May 29 in observance of Memorial Day.

Chat will be offline. Emails, tickets and new applications will be responded to by Tuesday, May 30.

Enjoy your Memorial Day weekend.

 

Remind me later Got it!
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Get Started with Crypto!

Signup & Register 3
  • Download the App
  • Set up Your Account
  • Set Up Two-Factor Authentication
Verify My Account 12
  • Why do I need to verify my account?
  • Verify Your Account
  • Why is my Validation Rejected?
See all 12 articles
Fund My Account 17
  • Fund Your Account
  • Funding Method Comparison
  • How to add a bank account
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CoinZoom Visa Card 5
  • Virtual Visa Card
  • Get a Physical CoinZoom Visa Card
  • Activate Your CoinZoom Visa Debit Card
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FAQs 34
  • Can I use direct deposit if my bank isn’t listed with Plaid?
  • Deposit/Transfer Funds and/or Crypto FAQs
  • Use Cash App for Deposits
See all 34 articles
Videos 12
  • Download the App Video
  • Set Up Your CoinZoom Account (Video)
  • Set Up Two-Factor Authentication (2FA) Video
See all 12 articles

Buy & Sell

Digital Collectibles and NFTs 8
  • Ashfall Episode 6 FAQ
  • ​Getting Started With Digital Collectibles and NFTs
  • Create a Limited Account to Claim Your Ashfall Collectible
See all 8 articles
Crypto Basics 14
  • What is a cryptocurrency?
  • What is a digital or crypto Wallet?
  • What is a block?
See all 14 articles
Trade Crypto 6
  • How do I buy/trade digital currency?
  • Built-in Chart Studies Reference Guide
  • Can I cancel a digital currency transaction?
See all 6 articles
Supported Coins 31
  • 0x (ZRX)
  • Basic Attention Token
  • Bitcoin Cash
See all 31 articles
Terms 28
  • What is the order book?
  • What is a smart contract?
  • What is an ICO?
See all 28 articles
FAQs 40
  • Why did CoinZoom cancel my order?
  • Why is the price volatile?
  • Why didn't my stop order fill at my stop price?
See all 40 articles
Videos 3
  • How to use ZoomMe - Video
  • iOS ZoomMe- Instant and Free Transfer
  • How to Buy, Sell, and Trade (Market Order).

Security & Privacy

General 10
  • What is the Correct CoinZoom Web Address?
  • What Two-Factor Authentication (2FA) Apps Can I Use?
  • Move my Two-Factor Authentication (2FA) Codes to a New Device
See all 10 articles
FAQs 36
  • How to Reset Your Two-Factor Authentication (2FA)
  • Report a Lost or Stolen CoinZoom Visa Debit Card
  • Two-Factor Authentication (2FA) FAQ
See all 36 articles

How To...

How do I 5
  • How do I add a coin to my Favorites?
  • Deposit Fiat Currency Via Debit Card
  • How do I change my Address?
See all 5 articles
Troubleshooting 15
  • Google Authenticator 2FA Troubleshooting
  • My Two-Factor Authentication (2FA) Stopped Working
  • Why is my account blocked from transferring out funds?
See all 15 articles
FAQs 15
  • Make a Deposit
  • To fund from your debit card in the web app
  • Can I Wire Money to my Account?
See all 15 articles

Send & Spend

CoinZoom Visa Debit Card 2
  • CoinZoom Visa Debit Card FAQs
  • Debit Card Deposit Not Working
Send to a Wallet 8
  • What is ZoomMe
  • I sent funds to the wrong address. How do I get them back?
  • How can I delete a wallet address?
See all 8 articles
FAQs 5
  • How do I connect my CoinZoom Visa Debit card to Applepay?
  • How do I add my CoinZoom Visa Debit card to Samsung Pay?
  • How do I add my CoinZoom Visa Debit Card to Google Pay?
See all 5 articles
e-Gift Cards 2
  • E-Gift Cards
  • e-Gift Card Support

CoinZoom

Company 4
  • CoinZoom Support Hours
  • Trust, Safety, and Transparency
  • Signature Bank FAQ
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Programs & Products 22
  • How to Earn Rewards on Everyday Purchases
  • VIP Reward Program
  • Select Level - Rewards Program
See all 22 articles
Fees 3
  • What are CoinZoom's Fees?
  • How does the trading fee discount work?
  • What is the Inactivity Fee?
FAQs 49
  • How do I submit questions or concerns?
  • Are net gains affected by the holding period?
  • What is the BitLicense?
See all 49 articles
Videos 2
  • How to Order Your CoinZoom Visa Card on iOS
  • Ordering CoinZoom Visa Debit Card
CoinZoom Visa Card 24
  • How do I get a physical CoinZoom Visa Card?
  • Set your CoinZoom Visa Card PIN Code
  • Activate your CoinZoom Visa Card
See all 24 articles
Promotions 1
  • Additional 1% Back in Crypto

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Set Up Two-Factor Authentication
Get a Physical CoinZoom Visa Card
Deposit/Transfer Funds and/or Crypto FAQs
Tether USDT TRC20 - Deposit or Withdraw
How to Reset Your Two-Factor Authentication (2FA)
Withdrawal FAQs
Signature Bank FAQ

New & Updated

Coin Delisting FAQ
Updated: Jun 06, 2023
Transaction Hash/ID FAQs
Updated: Jun 06, 2023
CoinZoom Earn FAQs
Updated: Jun 06, 2023
Deposit With CoinZoom Cash
Updated: Jun 06, 2023
Fund Your Account
Updated: Jun 06, 2023
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