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Support Coverage For Labor Day

 

CoinZoom Support will be closed Monday, September 4 in observance of Labor Day.

Emails, tickets and new applications will be responded to beginning on Tuesday, September 5th.

We hope you enjoy the holiday.

 

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Get Started with Crypto!

Signup & Register 3
  • Download the App
  • Set up Your Account
  • Set Up Two-Factor Authentication
Verify My Account 12
  • Why do I need to verify my account?
  • Verify Your Account
  • Why is my Validation Rejected?
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Fund My Account 17
  • Fund Your Account
  • Funding Method Comparison
  • How to add a bank account
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CoinZoom Visa Card 5
  • Virtual Visa Card
  • Get a Physical CoinZoom Visa Card
  • Activate Your CoinZoom Visa Debit Card
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FAQs 35
  • Can I use direct deposit if my bank isn’t listed with Plaid?
  • Deposit/Transfer Funds and/or Crypto FAQs
  • Use Cash App for Deposits
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Videos 12
  • Download the App Video
  • Set Up Your CoinZoom Account (Video)
  • Set Up Two-Factor Authentication (2FA) Video
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Buy & Sell

Digital Collectibles and NFTs 9
  • Buy a Utah Jazz NFT
  • ​Getting Started With Digital Collectibles and NFTs
  • Create a Limited Account to Claim Your Ashfall Collectible
See all 9 articles
Crypto Basics 14
  • What is a cryptocurrency?
  • What is a digital or crypto Wallet?
  • What is a block?
See all 14 articles
Trade Crypto 6
  • How do I buy/trade digital currency?
  • Built-in Chart Studies Reference Guide
  • Can I cancel a digital currency transaction?
See all 6 articles
Supported Coins 30
  • 0x (ZRX)
  • Basic Attention Token
  • Bitcoin Cash
See all 30 articles
Terms 28
  • What is the order book?
  • What is a smart contract?
  • What is an ICO?
See all 28 articles
FAQs 39
  • Why did CoinZoom cancel my order?
  • Why is the price volatile?
  • Why didn't my stop order fill at my stop price?
See all 39 articles
Videos 3
  • How to use ZoomMe - Video
  • iOS ZoomMe- Instant and Free Transfer
  • How to Buy, Sell, and Trade (Market Order).

Security & Privacy

General 10
  • What is the Correct CoinZoom Web Address?
  • What Two-Factor Authentication (2FA) Apps Can I Use?
  • Move my Two-Factor Authentication (2FA) Codes to a New Device
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FAQs 36
  • How to Reset Your Two-Factor Authentication (2FA)
  • Report a Lost or Stolen CoinZoom Visa Debit Card
  • Two-Factor Authentication (2FA) FAQ
See all 36 articles

How To...

How do I 5
  • How do I add a coin to my Favorites?
  • Deposit Fiat Currency Via Debit Card
  • How do I change my Address?
See all 5 articles
Troubleshooting 15
  • Google Authenticator 2FA Troubleshooting
  • My Two-Factor Authentication (2FA) Stopped Working
  • Why is my account blocked from transferring out funds?
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FAQs 15
  • Make a Deposit
  • To fund from your debit card in the web app
  • Can I Wire Money to my Account?
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Send & Spend

CoinZoom Visa Debit Card 2
  • CoinZoom Visa Debit Card FAQs
  • Debit Card Deposit Not Working
Send to a Wallet 8
  • What is ZoomMe
  • I sent funds to the wrong address. How do I get them back?
  • How can I delete a wallet address?
See all 8 articles
FAQs 6
  • How do I connect my CoinZoom Visa Debit card to Applepay?
  • How do I add my CoinZoom Visa Debit card to Samsung Pay?
  • How do I add my CoinZoom Visa Debit Card to Google Pay?
See all 6 articles
e-Gift Cards 2
  • E-Gift Cards
  • e-Gift Card Support

CoinZoom

Company 4
  • CoinZoom Support Hours
  • Trust, Safety, and Transparency
  • Signature Bank FAQ
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Programs & Products 22
  • How to Earn Rewards on Everyday Purchases
  • VIP Reward Program
  • Select Level - Rewards Program
See all 22 articles
Fees 3
  • What are CoinZoom's Fees?
  • How does the trading fee discount work?
  • What is the Inactivity Fee?
FAQs 48
  • How do I submit questions or concerns?
  • Are net gains affected by the holding period?
  • What is the BitLicense?
See all 48 articles
Videos 2
  • How to Order Your CoinZoom Visa Card on iOS
  • Ordering CoinZoom Visa Debit Card
CoinZoom Visa Card 23
  • How do I get a physical CoinZoom Visa Card?
  • Activate your CoinZoom Visa Card
  • Where is the CoinZoom Visa Card available?
See all 23 articles

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Set Up Two-Factor Authentication
Get a Physical CoinZoom Visa Card
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Tether USDT TRC20 - Deposit or Withdraw
How to Reset Your Two-Factor Authentication (2FA)
Withdrawal FAQs
Signature Bank FAQ

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Updated: Sep 22, 2023
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