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Support Coverage March 6-7

 

Tuesday 7 Mar: 6:00 AM - 7:00 PM MST

Full support resumes Wednesday 8 Mar 6:00 AM MST

 

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Digital Collectibles and NFTs

  • Ashfall Episode 6 FAQ
  • ​Getting Started With Digital Collectibles and NFTs
  • Create a Limited Account to Claim Your Ashfall Collectible
  • Buy a Digital Collectible or NFT
  • Sell or Transfer a Digital Collectible
See all 8 articles

Get Started with Crypto!

Signup & Register 3
  • Download the App
  • Set up Your Account
  • Set Up Two-Factor Authentication
Fund My Account 14
  • Fund Your Account
  • Funding Method Comparison
  • How to add a bank account
See all 14 articles
Verify My Account 12
  • Why do I need to verify my account?
  • Verify Your Account
  • Why is my Validation Rejected?
See all 12 articles
CoinZoom Visa Card 5
  • Virtual Visa Card
  • Get a Physical CoinZoom Visa Card
  • Activate Your CoinZoom Visa Debit Card
See all 5 articles
FAQs 35
  • Can I use direct deposit if my bank isn’t listed with Plaid?
  • Deposit/Transfer Funds and/or Crypto FAQs
  • Use Cash App for Deposits
See all 35 articles
Videos 12
  • Download the App Video
  • Set Up Your CoinZoom Account (Video)
  • Set Up Two-Factor Authentication (2FA) Video
See all 12 articles

Buy & Sell

Digital Collectibles and NFTs 8
  • Ashfall Episode 6 FAQ
  • ​Getting Started With Digital Collectibles and NFTs
  • Create a Limited Account to Claim Your Ashfall Collectible
See all 8 articles
Crypto Basics 14
  • Send Cryptocurrency to a 3rd Party Hardware Wallet
  • What is the bitcoin blockchain?
  • How are fees applied when I buy or sell digital currency?
See all 14 articles
Trade Crypto 6
  • How do I buy/trade digital currency?
  • Built-in Chart Studies Reference Guide
  • Can I cancel a digital currency transaction?
See all 6 articles
Supported Coins 32
  • 0x (ZRX)
  • Algorand (ALGO)
  • Basic Attention Token
See all 32 articles
Terms 28
  • What is the order book?
  • What is a smart contract?
  • What is an ICO?
See all 28 articles
FAQs 40
  • Why did CoinZoom cancel my order?
  • Why is the price volatile?
  • Why didn't my stop order fill at my stop price?
See all 40 articles
Videos 3
  • How to use ZoomMe - Video
  • iOS ZoomMe- Instant and Free Transfer
  • How to Buy, Sell, and Trade (Market Order).

Security & Privacy

General 10
  • What is the Correct CoinZoom Web Address?
  • What Two-Factor Authentication (2FA) Apps Can I Use?
  • Move my Two-Factor Authentication (2FA) Codes to a New Device
See all 10 articles
FAQs 36
  • How to Reset Your Two-Factor Authentication (2FA)
  • Report a Lost or Stolen CoinZoom Visa Debit Card
  • Two-Factor Authentication (2FA) FAQ
See all 36 articles

How To...

How do I 4
  • How do I add a coin to my Favorites?
  • Deposit Fiat Currency Via Debit Card
  • How do I change my Address?
See all 4 articles
Troubleshooting 15
  • Google Authenticator 2FA Troubleshooting
  • My Two-Factor Authentication (2FA) Stopped Working
  • Why is my account blocked from transferring out funds?
See all 15 articles
FAQs 15
  • Make a Deposit
  • To fund from your debit card in the web app
  • Can I Wire Money to my Account?
See all 15 articles

Send & Spend

CoinZoom Visa Debit Card 2
  • CoinZoom Visa Debit Card FAQs
  • Debit Card Deposit Not Working
Send to a Wallet 9
  • What is ZoomMe
  • Where is my wallet address located?
  • I sent funds to the wrong address. How do I get them back?
See all 9 articles
FAQs 5
  • How do I connect my CoinZoom Visa Debit card to Applepay?
  • How do I add my CoinZoom Visa Debit card to Samsung Pay?
  • How do I add my CoinZoom Visa Debit Card to Google Pay?
See all 5 articles
e-Gift Cards 2
  • E-Gift Cards
  • e-Gift Card Support

CoinZoom

Company 3
  • CoinZoom Support Hours
  • Trust, Safety, and Transparency
  • Signature Bank FAQ
Programs & Products 22
  • How to Earn Rewards on Everyday Purchases
  • VIP Reward Program
  • Select Level - Rewards Program
See all 22 articles
Fees 3
  • What are CoinZoom's Fees?
  • How does the trading fee discount work?
  • What is the Inactivity Fee?
FAQs 49
  • How do I submit questions or concerns?
  • Are net gains affected by the holding period?
  • What is the BitLicense?
See all 49 articles
Videos 2
  • How to Order Your CoinZoom Visa Card on iOS
  • Ordering CoinZoom Visa Debit Card
CoinZoom Visa Card 24
  • How do I get a physical CoinZoom Visa Card?
  • Set your CoinZoom Visa Card PIN Code
  • Activate your CoinZoom Visa Card
See all 24 articles
Promotions 1
  • Additional 1% Back in Crypto

Popular & Promoted

Set Up Two-Factor Authentication
Get a Physical CoinZoom Visa Card
Deposit/Transfer Funds and/or Crypto FAQs
Tether USDT TRC20 - Deposit or Withdraw
How to Reset Your Two-Factor Authentication (2FA)
Withdrawal FAQs
Signature Bank FAQ
Additional 1% Back in Crypto

New & Updated

Transferring NFTs to HashPack
Updated: Mar 28, 2023
Make a Purchase With Your CoinZoom Visa Card
Updated: Mar 28, 2023
Use the CoinZoom Visa Debit Card
Updated: Mar 28, 2023
CoinZoom Visa Debit Card FAQs
Updated: Mar 27, 2023
Ashfall Episode 6 FAQ
Updated: Mar 24, 2023
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