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Get Started with Crypto!

Signup & Register 2
  • Download the App
  • Set up Your Account
Verify My Account 10
  • Why do I need to verify my account?
  • Verify Your Account
  • Set Up Two-Factor Authentication
See all 10 articles
Fund My Account 14
  • Fund Your Account
  • Deposit Fees and Hold Times
  • How to add a bank account
See all 14 articles
FAQs 26
  • Can I use direct deposit if my bank isn’t listed with Plaid?
  • Deposit or Transfer Funds and Crypto FAQs
  • Daily Withdrawal Limit For Crypto
See all 26 articles
Videos 12
  • Download the App Video
  • Open a CoinZoom Account – Video
  • Cómo Configurar la Autenticación de Dos Factores (2FA) en la App CoinZoom (Video)
See all 12 articles

Send & Spend

CoinZoom Global Crypto Debit Card 11
  • CoinZoom Crypto Debit Card FAQs
  • International CoinZoom Visa Crypto Debit Card FAQ
  • What Countries is the CoinZoom Crypto Visa Debit Card Available In?
See all 11 articles
Send to a Wallet 8
  • Send Money to a Friend Using ZoomMe
  • I sent funds to the wrong address. How do I get them back?
  • How can I delete a wallet address?
See all 8 articles
FAQs 7
  • How do I add my CoinZoom Visa Debit card to Samsung Pay?
  • My Crypto is not Sending
  • Destination Tag/Memo FAQs
See all 7 articles
e-Gift Cards 2
  • E-Gift Cards
  • e-Gift Card Support

Buy & Sell

Crypto Basics 14
  • What is a cryptocurrency?
  • What is a digital or crypto Wallet?
  • What is a block?
See all 14 articles
Trade Crypto 6
  • How do I buy/trade digital currency?
  • Built-in Chart Studies Reference Guide
  • Can I cancel a digital currency transaction?
See all 6 articles
Supported Coins 31
  • 0x (ZRX)
  • Basic Attention Token
  • Bitcoin Cash
See all 31 articles
Terms 28
  • What is the Order Book?
  • What is a smart contract?
  • What is an ICO?
See all 28 articles
FAQs 35
  • Why did CoinZoom cancel my order?
  • Why is the price volatile?
  • Why didn't my stop order fill at my stop price?
See all 35 articles
Videos 3
  • How to use ZoomMe - Video
  • iOS ZoomMe- Instant and Free Transfer
  • How to Buy, Sell, and Trade (Market Order).

Security & Privacy

General 11
  • What is the Correct CoinZoom Web Address?
  • What Two-Factor Authentication (2FA) Apps Can I Use?
  • Move my Two-Factor Authentication (2FA) Codes to a New Device
See all 11 articles
FAQs 35
  • How to Reset Your Two-Factor Authentication (2FA)
  • Two-Factor Authentication (2FA) FAQ
  • What can I do if I lose access to the email I used for CoinZoom?
See all 35 articles

How To...

How do I 5
  • How do I add a coin to my Favorites?
  • Deposit Fiat Currency Via Debit Card
  • How do I change my Address?
See all 5 articles
Troubleshooting 16
  • Google Authenticator 2FA Troubleshooting
  • My Two-Factor Authentication (2FA) Stopped Working
  • Why is my account blocked from transferring out funds?
See all 16 articles
FAQs 15
  • Make a Deposit
  • How can I deposit with my debit card in the web app?
  • Can I Wire Money to my Account?
See all 15 articles

CoinZoom

Company 3
  • CoinZoom Support Hours
  • Trust, Safety, and Transparency
  • Important update to services in Canada
Programs & Products 13
  • How to Earn Rewards on Everyday Purchases
  • How can I lower my trading fees?
  • CoinZoom Rewards Terminology
See all 13 articles
Fees 3
  • What are CoinZoom's Fees?
  • How does the trading fee discount work?
  • What is the Inactivity Fee?
FAQs 39
  • How do I submit questions or concerns?
  • Are net gains affected by the holding period?
  • What is the BitLicense?
See all 39 articles
Videos 2
  • How to Order Your CoinZoom Visa Card on iOS
  • Ordering CoinZoom Visa Debit Card
CoinZoom Visa Card 15
  • How do I withdraw cash with the CoinZoom Visa Card?
  • How can I upgrade my CoinZoom Card?
  • How many CoinZoom Visa cards can I have?
See all 15 articles

Popular & Promoted

Set Up Two-Factor Authentication
Deposit or Transfer Funds and Crypto FAQs
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Get a Physical CoinZoom Crypto Debit Card
How to Reset Your Two-Factor Authentication (2FA)
Withdrawal FAQs

New & Updated

What is an available balance?
Updated: May 08, 2025
Where is my wallet address located?
Updated: May 08, 2025
Third Party and Joint Accounts
Updated: May 08, 2025
How do I access my account?
Updated: May 08, 2025
Reset CoinZoom Visa Debit Card PIN
Updated: May 08, 2025
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