FAQs
Answers to frequently asked questions about transferring cryptocurrency to external wallets.
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Wed, 17 Mar, 2021 at 9:01 AM
If you are having difficulty sending crypto from your account, review these things before contacting support: Make sure you have the target or destinatio...
Fri, 2 Dec, 2022 at 3:39 PM
What is a destination memo? A destination tag or memo identifies the specific user account for to receive cryptocurrency when sending to a user on an exch...
Fri, 3 Nov, 2023 at 9:58 AM
What is a transaction hash/hash ID? A transaction hash or transaction ID is a unique string of characters that is given to every transaction verified and ...
Fri, 7 Jul, 2023 at 1:46 PM
This FAQ addresses questions about mistakenly sending crypto to a wallet on a different blockchain and if the funds can be recovered. What is a crosschain...
Wed, 18 Oct, 2023 at 1:33 PM
Users are not liable for any fraudulent transaction performed on their CoinZoom Crypto Debit card through the Visa Zero Liability Policy. Note: If you ...
Tue, 17 Dec, 2024 at 3:52 PM