FAQs
Answers to frequently asked questions about transferring cryptocurrency to external wallets.
Click here to learn more about Samsung Pay Click here for instructions on adding your CoinZoom Visa Debit Card to Samsung Pay
Thu, 4 Sep, 2025 at 2:29 PM
Your CoinZoom debit card can be added to Google Pay. Prerequisites You have a fully verified CoinZoom account. You’re using the CoinZoom mobile app ...
Tue, 2 Sep, 2025 at 9:54 AM
If you are having difficulty sending cryptocurrency from your account, follow these steps before contacting CoinZoom Support: Verify that the target or d...
Tue, 16 Sep, 2025 at 9:26 AM
What is a destination memo? A destination tag or memo identifies the specific user account for to receive cryptocurrency when sending to a user on an exch...
Thu, 26 Jun, 2025 at 2:28 PM
What is a transaction hash/hash ID? A transaction hash or transaction ID is a unique string of characters that is given to every transaction verified and ...
Tue, 15 Jul, 2025 at 11:21 AM
This FAQ explains what happens when cryptocurrency is mistakenly sent to a wallet on a different blockchain and whether recovery is possible. What is a cro...
Mon, 8 Sep, 2025 at 12:16 PM
Users are not liable for any fraudulent transaction performed on their CoinZoom Crypto Debit card through the Visa Zero Liability Policy. Note: If you ...
Thu, 22 May, 2025 at 10:53 AM
If you attempt to make a purchase with your CoinZoom Visa Crypto Debit card and there aren’t enough funds in your spend wallet, the transaction will be reje...
Tue, 9 Sep, 2025 at 11:50 AM