In the event you forget your password, please use the following steps to successfully reset your password:


  1. From the login screen, click "Forgot Password?"
  2. Enter the email address linked with your CoinZoom account and press "Send Reset Code".
  3. This will send a One-Time Password (OTP) to the entered email. You must enter the One-Time Password number sent to your email. If the OTP is correct, a new screen will open to enter a new password.
  4. Type in the new password twice and click the confirmation button.
  5. Use your new password to sign in.