FAQs

Frequently asked questions about getting started with CoinZoom.

Deposit or Transfer Funds and Crypto
CoinZoom offers multiple ways to fund your account: Cryptocurrency from an external wallet USD from a debit or credit card USD via wire transfer* ...
Fri, 3 Oct, 2025 at 10:37 AM
Tether USDT TRC20 and ERC20 - Deposit or Withdraw
Depositing & Withdrawing Guide  TRC20, also known as USDT-TRON, is Tether's USDT that is issued on the TRON network. It is a technical standard to...
Wed, 30 Oct, 2024 at 12:36 PM
What is a Proof of Payment?
A Proof of Payment is a receipt (or payslip) from your bank which clearly displays the following required information: Your details – Your name and acc...
Wed, 15 May, 2019 at 12:28 PM
Supported Browsers & Platforms
To ensure the best performance and security when using CoinZoom, the platform should be accessed through supported, up-to-date browsers and operating system...
Thu, 4 Sep, 2025 at 11:49 AM
Deposit, Withdrawal, Spending and Transferring Daily Limits
You may qualify for different limits for your CoinZoom account, depending upon your Prime level. If you see a message in the app saying "Daily limit ex...
Fri, 3 Oct, 2025 at 2:43 PM
What is CoinZoom?
CoinZoom is a U.S.-based, regulated cryptocurrency exchange registered as a Money Services Business with FinCEN. Headquartered in Salt Lake City, Utah, Coi...
Thu, 4 Sep, 2025 at 4:28 PM
CoinZoom Cash FAQ
What is CoinZoom Cash? CoinZoom Cash allows you to deposit cash into your account at participating locations, without the high fees of crypto ATMs. It is ...
Mon, 8 Sep, 2025 at 9:50 AM
Web App Overview FAQ
In addition to the iOS and Android mobile apps, CoinZoom offers a web app that lets you access your account from any tablet, laptop, or desktop computer. Th...
Wed, 8 Oct, 2025 at 10:09 AM