FAQs

Answers to frequently asked questions about the company.

How do I submit questions or concerns?
If you still have questions or concerns regarding how CoinZoom Account or how to open your CoinZoom Account that is not answered in these articles, please c...
Thu, 27 Jan, 2022 at 11:32 AM
Are net gains affected by the holding period?
No. Any gains made from the sale of digital currency are not subject to a holding period. You can withdraw your funds right away.
Wed, 12 Jun, 2019 at 11:25 AM
What is the BitLicense?
The BitLicense is a set of regulations put forward by the New York State Department of Financial Services (NYDFS) for bitcoin companies serving New York (NY)...
Wed, 15 May, 2019 at 1:33 PM
What are miner fees and does CoinZoom pay them?
To ensure that transactions are processed on digital currency networks, outgoing transactions to external digital currency addresses typically incur a "...
Wed, 5 Jun, 2019 at 2:49 PM
How can I contact CoinZoom Support?
CoinZoom offers world-class support with email.  To create a support ticket: go to https://support.coinzoom.com/en/support/tickets/new  Submit your re...
Fri, 23 Aug, 2024 at 12:10 PM
Behavior Policy
CoinZoom customer support strives to resolve issues as swiftly as possible. Every member of our team will earnestly try to help with any inquiry. Our custom...
Thu, 14 Jul, 2022 at 12:49 PM
Can I use my CoinZoom Account to act as an Exchanger?
As it currently stands, state and federal financial regulations generally separate digital currency participants into 2 groups: users and exchangers. A “use...
Mon, 17 Jun, 2019 at 10:21 AM
What are the early access prizes?
Top 200 people that refer the most friends will win either a Black, Platinum, Gold or Preferred CoinZoom Visa Card, plus get early access to trading and use ...
Fri, 9 Aug, 2019 at 11:06 AM
Am I able to open an account as a Brazilian citizen ?
There are no restrictions based on just being from Brazil.
Fri, 6 Sep, 2019 at 3:52 PM
I want to know may I have to do the copy trade action with in coinzoon platform ?
This option will be available shortly.
Thu, 12 Sep, 2019 at 8:53 AM