FAQs
Answers to frequently asked questions about the company.
What is a Miner's Fee? Miner fees, also known as network fees, are charges paid to cryptocurrency miners to confirm and process transactions on the blo...
Thu, 4 Sep, 2025 at 12:40 PM
CoinZoom offers world-class support through email, AI bot, and other contact methods. We typically respond to most tickets within 30 minutes during coverage...
Wed, 20 Aug, 2025 at 2:38 PM
CoinZoom is committed to providing timely and respectful customer support. Every member of the support team strives to assist with each inquiry and ensure t...
Thu, 4 Sep, 2025 at 3:46 PM
CoinZoom accounts are intended for personal use only and may not be used to operate a business that exchanges digital currency for fiat currency, other virt...
Thu, 4 Sep, 2025 at 1:45 PM
Top 200 people that refer the most friends will win either a Black, Platinum, Gold or Preferred CoinZoom Visa Card, plus get early access to trading and use ...
Fri, 9 Aug, 2019 at 11:06 AM
Customers residing in most countries of the world and in most states in the USA can use CoinZoom. Some countries and regions of the world are considere...
Tue, 2 Sep, 2025 at 12:20 PM
Currently CoinZoom is available in most states of the USA except Maine, New York, North Carolina, Ohio, Texas and Vermont. Please see this page for inf...
Wed, 10 Sep, 2025 at 9:43 AM
You can see and manage your support tickets from inside the Help Center. To manage your tickets, you'll need to sign up for a Support Account. If you h...
Tue, 25 Mar, 2025 at 1:03 PM
CoinZoom does not provide tax advice. Each customer is responsible for understanding and meeting their own tax obligations. You may receive an IRS Form 109...
Tue, 16 Sep, 2025 at 3:17 PM
To qualify as an accredited investor, documentation must be submitted to verify eligibility. Below are the accepted methods of verification. Income-based v...
Fri, 5 Sep, 2025 at 4:01 PM