FAQs
Answers to frequently asked questions about transferring cryptocurrency to external wallets.
Please note, at the time this article was updated there was an additional step not included in the following instructions. The final step now is to have ...
Sat, 12 Feb, 2022 at 3:58 PM
Click here to learn more about Samsung Pay Click here for instructions on adding your CoinZoom Visa Debit Card to Samsung Pay
Wed, 17 Mar, 2021 at 9:01 AM
Your CoinZoom Visa debit card can be added to Google Pay. Login to Google Pay and follow the instructions from this article: Add Debit or Credit Cards (Goog...
Fri, 20 May, 2022 at 3:51 PM
If you are having difficulty sending crypto from your account, review these things before contacting support: Make sure you have the target or destinatio...
Fri, 2 Dec, 2022 at 3:39 PM
What is a destination memo? A destination tag or memo identifies the specific user account for to receive cryptocurrency when sending to a user on an exch...
Fri, 3 Nov, 2023 at 9:58 AM
What is a transaction hash/hash ID? A transaction hash or transaction ID is a unique string of characters that is given to every transaction verified and ...
Fri, 7 Jul, 2023 at 1:46 PM
This FAQ addresses questions about mistakenly sending crypto to a wallet on a different blockchain and if the funds can be recovered. What is a crosschain...
Wed, 18 Oct, 2023 at 1:33 PM
CoinZoom does not support Fiat Currency (USD) deposits via third party wallets like Cash App. However, you can deposit Crypto currencies like BTC to your Co...
Wed, 19 Oct, 2022 at 4:06 PM