Answers to frequently asked questions about transferring cryptocurrency to external wallets.

How do I connect my CoinZoom Visa Debit card to Applepay?
Please note, at the time this article was updated there was an additional step not included in the following instructions. The final step now is to have ...
Sat, 12 Feb, 2022 at 3:58 PM
How do I add my CoinZoom Visa Debit card to Samsung Pay?
Click here to learn more about Samsung Pay Click here for instructions on adding your CoinZoom Visa Debit Card to Samsung Pay
Wed, 17 Mar, 2021 at 9:01 AM
How do I add my CoinZoom Visa Debit Card to Google Pay?
Your CoinZoom Visa debit card can be added to Google Pay. Login to Google Pay and follow the instructions from this article: Add Debit or Credit Cards (Goog...
Fri, 20 May, 2022 at 3:51 PM
I could not send crypto and got an error
If you are having difficulty sending crypto from your account, review these things before contacting support:  Make sure you have the target or destinatio...
Fri, 2 Dec, 2022 at 3:39 PM
Destination Tag/Memo FAQs
What is a destination memo? A destination tag or memo identifies the specific user account for to receive cryptocurrency when sending to a user on an exch...
Fri, 3 Nov, 2023 at 9:58 AM
Transaction Hash/ID FAQs
What is a transaction hash/hash ID? A transaction hash or transaction ID is a unique string of characters that is given to every transaction verified and ...
Fri, 7 Jul, 2023 at 1:46 PM
Crosschain Transactions FAQ
This FAQ addresses questions about mistakenly sending crypto to a wallet on a different blockchain and if the funds can be recovered.  What is a crosschain...
Wed, 18 Oct, 2023 at 1:33 PM