Help Center

Sometimes your two-factor authentication (2FA) One time password generator needs to be reset. This would be necessary if you change phones, lose your phone...

What is Two-Factor Authentication? Two-factor authentication (2FA) provides an extra layer of security by giving you a one-time password (OTP) each time y...

CoinZoom requires a unique email address for your account. In order to help keep your account secure, you cannot change the email address. But if you lose a...

CoinZoom collects certain types of information to comply with regulatory requirements, enhance platform security, and provide effective customer service. Th...

Access to personal information stored by CoinZoom requires logging into a CoinZoom account through the web browser or mobile app. This login process helps p...

Security is a top priority at CoinZoom. The platform employs advanced technology, including big data analysis, artificial intelligence, and partnerships wit...

CoinZoom takes extensive measures to protect your account and digital assets. However, there are important steps you can take to increase your account secur...

CoinZoom takes extensive measures to ensure that your sensitive banking information is securely protected. Bank account and routing numbers are stored us...

To help protect customers from phishing attempts and scams, CoinZoom follows strict communication policies. CoinZoom will never: Ask for your password ...

CoinZoom collects personal identification information to provide a secure, efficient, and compliant user experience. Verifying your identity helps: P...