FAQs
Get answers to frequently asked questions about security & privacy.
Why am I seeing this popup? The account has been disabled by the customer. Please note that the easiest way to enable the account is to click o...
Fri, 1 Jul, 2022 at 12:07 PM
Rate limiting is a strategy for limiting network traffic. It puts a cap on how often someone can repeat an action within a certain timeframe – for instance,...
Fri, 9 Feb, 2024 at 9:18 AM
CoinZoom has implemented a WAF (Web Application Firewall) to increase the security of your account. If you have been erroneously marked by our WAF to...
Mon, 14 Mar, 2022 at 10:48 AM
The 4-digit PIN is requested when customers sign in to their CoinZoom Account on the Mobile app -- the first code you enter will be set as your PIN, so be s...
Tue, 9 May, 2023 at 5:52 PM
It is not possible for you to change your CoinZoom wallet address. However CoinZoom may periodically change a wallet address when the custodial partner of t...
Mon, 6 Jun, 2022 at 2:30 PM