In addition to the iOS and Android mobile apps, CoinZoom offers a web app that lets you access your account from any tablet, laptop, or desktop computer. The web app includes the same features as the mobile versions. This article provides an overview of how to navigate the web app, how to access it, and step-by-step instructions for common tasks.
 

Note: To log in to the CoinZoom web app, visit www.coinzoom.com and click "Login" in the upper-right corner. Enter your account credentials to securely access your dashboard, manage funds, and complete transactions.

Navigating the Interface

Top Navigation Bar:
Access key sections like Trade, Portfolio, Transactions, and Settings. You can also switch between dark/light mode and view your account settings here.
  • Trade: The main page you land on after logging in.  

    • Left Side Panel:
      Select your desired trading pair (e.g., BTC/USD, ETH/ZUSD). You can also search and star pairs to create a customized watchlist.

    • Center Chart Panel: 
      Powered by TradingView, this is where you’ll see price movements and apply technical indicators. You can customize the look chart by selecting options to change your time frame, the look of your candle or bars, themes, and studies. 

    • Right Order Book & Trades:
      Monitor buy and sell orders in real time and track completed trades in the market.

    • Bottom Left Order Entry:
      This is where you can place market, limit, or stop-limit orders. Set your order type, amount, and pricing – then click Buy or Sell.

  • Portfolio: View your different wallets.  Overview of all your funds, Trade Wallet, Spend Wallet. 
    • Overview: 
      Shows all your crypto coins and USD wallet.  You can toggle "Hide Zero Balances" to remove any coins that you may not have any funds in. 
    • Trade Wallet:
      Shows all the coins in your trade wallet- This excludes coins that would be in your earn wallet.
    • Spend Wallet:
      This is where you will set your Spend Wallet configuration to choose which coin you want to use when using your Physical or Virtual CoinZoom Visa Debit Card.
  • Transactions: View your crypto trading transactions, Debit Card transactions, monthly statements and Tax Data
  • Settings: 
    You are able to change some account settings from here. Change account info and password, locate your 2 Factor Authentication secret key, Add bank account, and more! If you are changing your address within 6 months of creating your account, you will have to verify your address and create a support ticket (support.coinzoom.com) to unblock the account to change the information. Your KYC information can only be done on the mobile app.

View the Order Book

The order book is located on the far right side of the screen.  You can view all the orders on the coin you have selected and check prices and liquidity of the selected coin.left corner of your screen.

 


How to place a trade

Placing a trade on the web app is located on the bottom left corner of your screen.

View this article Trade FAQs for more information.

  1. Select a Trading Pair – Use the search bar in the left panel to find the pair you want to trade.

  2. Choose Your Order Type – Options include Market, Limit, and Stop-Limit.

  3. Enter Order Details – Specify the amount and price (if applicable).

  4. Execute the Trade – Click Buy or Sell to submit your order.

  5. Monitor Your Order – Track it under the Open Orders tab at the bottom.


Pro Tips

  • Use “Market Order” for speed, especially during volatile periods.

  • Use “Limit Order” for control, allowing you to set the price at which you’re willing to buy or sell. 

    • NOTE: Be smart when placing a limit order.  Limit orders can get filled at a potentially worse price than the current market price.

  • Use the Zoom Token (ZOOM) to receive trading fee discounts.


View/Download Account Statements and Transactions

You can access your account statements on the website by going to Transactions then to Statements.




How do I View My Account History?

Click on the Transactions tab trade.coinzoom.com. You can export your history in excel or csv format. You are able to filter to different dates and categories. By default, this page is filtered to only USD transactions, but this filter can be changed with the dropdown. You can also see pending orders in the orders tab.

On the desktop under the Trade tab, go to "Open Orders." Find the order you want to cancel and click the red "Cancel" button.


Prepare CoinZoom Tax Data for CoinTracker

You can get Tax data on the website by going to Transactions then to Tax Data.  Select Transactions, then to Tax Data. You will then be able to select your date range and then export to Cointracker.
See How to Get Your Tax Information from CoinZoom for more information. 

Debit Card Options

You can reissue your virtual or physical debit card, freeze or cancel your card by going to Portfolio, then to "Spend Wallet".
You are not able to view the virtual or physical card numbers on the website- Only in the iOS or Android Mobile app.
See International CoinZoom Visa Crypto Debit Card FAQ for more information.



Support and Resources

If you need help navigating the platform, visit our Help Center or contact support directly through the live chat widget on the bottom right of the screen.