FAQs

Answers to frequently asked questions on using CoinZoom.

Make a Deposit
Start with this article to learn how to Fund Your Account. It has links to the several methods for making deposits.  Related article: Funding Method Com...
Wed, 19 Oct, 2022 at 4:23 PM
To fund from your debit card in the web app
Click on "Portfolio" Click "Trading Wallet"   Click "Deposit" on the USD/United States Dollar line.   Enter the Amount to ...
Wed, 19 Oct, 2022 at 3:49 PM
Deposit Fiat Currency via Wire Transfer
CoinZoom does not charge a fee to deposit funds via bank wire transfer, but your bank may charge fees for wire transfer. To set up a wire transfer:  Logi...
Wed, 15 Jun, 2022 at 12:33 PM
Deposit Currency Via Debit Card
See this article on Deposit by Debit Card to fund your CoinZoom account.
Wed, 19 Oct, 2022 at 3:36 PM
Withdrawal FAQs
TABLE OF CONTENTS How do I make a fiat currency withdrawal? Send a wire from your CoinZoom account How do I make a crypto withdrawal? How do I withdraw...
Fri, 4 Nov, 2022 at 11:41 AM
Are wire transfers, Zelle transfers, or debit card deposits subjected to the holding period?
Please refer to this article on Funding Method Comparisons.
Wed, 19 Oct, 2022 at 3:35 PM
Remove a Debit Card from Your Account
You can only have 2 debit cards registered with your CoinZoom account at any one time. This helps CoinZoom to ensure the legitimacy of funding sources. F...
Mon, 12 Sep, 2022 at 4:40 PM
Is it possible to participate in an ICO directly from CoinZoom exchange?
Participating in an ICO directly from CoinZoom exchange wallet is not possible. We recommend participating in an ICO from a wallet which private keys you co...
Wed, 8 Aug, 2018 at 2:23 PM
How to Load Cash on a Prepaid Card
Our corporate account partners Digital Profit and Well-Beyond manage CoinZoom Prepaid Visa cards. Do one of the following for support:  Reach out to whic...
Tue, 14 Jun, 2022 at 12:44 PM
How to read hbar block chain explorer
hbar:  https://explorer.kabuto.sh/mainnet   Paste the Hbar Transaction Hash into the search bar   Toward the bottom of the page click on the number of...
Wed, 1 Sep, 2021 at 4:08 PM