Answers to frequently asked questions on using CoinZoom.

Make a Deposit
Start with this article to learn how to Fund Your Account. It has links to the several methods for making deposits.  Related article: Funding Method Com...
Wed, 19 Oct, 2022 at 4:23 PM
To fund from your debit card in the web app
Click on "Portfolio" Click "Trading Wallet"   Click "Deposit" on the USD/United States Dollar line.   Enter the Amount to ...
Wed, 19 Oct, 2022 at 3:49 PM
Can I Wire Money to my Account?
See this article on funding your account with Wire Transfers.
Fri, 24 Feb, 2023 at 3:04 PM
Deposit Currency Via Debit Card
See this article on Deposit by Debit Card to fund your CoinZoom account.
Wed, 19 Oct, 2022 at 3:36 PM
Withdrawal FAQs
There are multiple ways to withdraw USD or cryptocurrency from your account, each with their own fees, settle period and available currency. This chart comp...
Wed, 21 Feb, 2024 at 1:56 PM
Are wire transfers, Zelle transfers, or debit card deposits subjected to the holding period?
Please refer to this article on Funding Method Comparisons.
Wed, 19 Oct, 2022 at 3:35 PM
Remove a Debit Card from Your Account
You can only have 2 debit cards registered with your CoinZoom account at any one time. This helps CoinZoom to ensure the legitimacy of funding sources. F...
Wed, 27 Sep, 2023 at 11:58 AM
Is it possible to participate in an ICO directly from CoinZoom exchange?
Participating in an ICO directly from CoinZoom exchange wallet is not possible. We recommend participating in an ICO from a wallet which private keys you co...
Wed, 8 Aug, 2018 at 2:23 PM
How to Load Cash on a Prepaid Card
Our corporate account partners Digital Profit and Well-Beyond used to manage the CoinZoom Prepaid Visa cards. They have since been discontinued. If you hav...
Thu, 16 Mar, 2023 at 11:20 AM
How to read hbar block chain explorer
hbar:  https://explorer.kabuto.sh/mainnet   Paste the Hbar Transaction Hash into the search bar   Toward the bottom of the page click on the number of...
Wed, 1 Sep, 2021 at 4:08 PM