FAQs

Answers to frequently asked questions about buying and selling cryptocurrency.

What price is used to create your charts?
We use the midpoint between the bid and the ask to make our charts.
Thu, 17 Oct, 2019 at 11:42 AM
Why are my pending sell orders getting cancelled?
You can only create a pending sell stop or sell limit order for the total number of coins you own.  For example: if you owned 2 Bitcoin. You could crea...
Wed, 30 Oct, 2019 at 11:48 AM
Reading the Transaction Tab information:
It is important to note what fiat or crypto the transactions are set to display. For example, if set to USD (U.S. Dollar) the transactions will be shown...
Tue, 15 Mar, 2022 at 11:07 AM
What relationship between loom and coinzoom
We will be offering loom token starting in January 2020.
Tue, 17 Dec, 2019 at 9:14 AM
Why doesn't the account balance match between my phone app and the desktop software?
As prices move up and down for crypto currencies that you own, the balance of your portfolio will adjust accordingly. Since the available price updates as p...
Wed, 8 Jan, 2020 at 2:30 PM
How do I get Zoom Tokens?
ZOOM Tokens can be purchased from the CoinZoom exchange. You can earn ZOOM Tokens by using our referral program.
Thu, 16 Feb, 2023 at 3:47 PM
What assets are on the exchange
Crypto currencies are available though the CoinZoom Exchange
Fri, 20 Mar, 2020 at 3:56 PM
I’m looking for token metrics
https://www.coinzoom.com/zoom-token/
Thu, 26 Mar, 2020 at 5:53 PM
Invalid wallet address
 Invalid addresses are usually because the address entered is wrong because of the case-sensitive nature of BTC addresses.  
Sat, 28 Mar, 2020 at 10:24 AM
Zoom Token Trading
ZOOM Tokens are  available for live trading.  ZOOM can be used within CoinZoom for your buying and selling fees, and when purchasing your physical debit...
Tue, 25 Aug, 2020 at 10:38 AM