FAQs

Answers to frequently asked questions about buying and selling cryptocurrency.

white paper Zoom Tokens
Please click on the following link to view the White Paper on Zoom Tokens. www.coinzoom.com/zoom-utility-token/
Thu, 29 Jun, 2023 at 9:41 AM
Trade FAQs
What digital currencies can I trade? The current list of digital currencies is available on the CoinZoom website: https://www.coinzoom.com/trading-platfor...
Thu, 20 Apr, 2023 at 3:43 PM
Purchase Crypto
To purchase cryptocurrencies from the CoinZoom Exchange: Log into your account. Go to the "Trade" tab Find the cryptocurrency you want to...
Tue, 12 May, 2020 at 1:28 PM
can i put the zoom tokens i just purchased in my cold wallet?
Yes. CoinZoom controls what's in the hot, warm, cold wallet.
Fri, 15 May, 2020 at 9:42 AM
So I made a purchase of bitcoins and my zoom tokens went down by 800 I was wondering why
You chose to pay your trading fees with ZOOM Tokens.
Fri, 15 May, 2020 at 4:24 PM
How do I convert prices of currencies?
If you have the amount only in USD and price of a crypto in USD, you can determine the amount of crypto with this formula: For instance, if you want t...
Wed, 27 May, 2020 at 12:48 PM
How long it take to send BTC?
It can take up to 24 hours for BTC to process on the blockchain.
Thu, 4 Aug, 2022 at 4:22 PM
Reserved Funds
After placing an order on the exchange, those funds you are trading are regarded as "reserved funds" -- they are reserved and cannot be exchanged ...
Tue, 30 Jun, 2020 at 11:59 AM
Sell BTC for USD for the Mobile App
Mobile App - Sell Market Order – Sell BTC for USD. Tap the menu icon in the upper left hand corner then tap “MARKETS” From the MARKET screen tap BTC/US...
Wed, 1 Jul, 2020 at 9:56 AM
I accidentally sent crypto to the wrong wallet
If you have sent cryptocurrency to an incompatible wallet (such as BTC to a BCH wallet) your funds are likely lost. However, we can attempt to find and reco...
Fri, 10 Nov, 2023 at 11:27 AM