General
Resolve common security and privacy issues.
Getting the correct web address for CoinZoom is essential for the protection and security of your personal information and money. Please use this guide to v...
Mon, 9 Jan, 2023 at 1:31 PM
We encourage the use of the Google Authenticator app, though most authenticator apps that work on your device will also work with CoinZoom.
Fri, 1 Jul, 2022 at 11:38 AM
Follow these steps if you have access to your old device and want to move your Google Authenticator to a new one: Log in to CoinZoom by using your userna...
Fri, 1 Jul, 2022 at 11:30 AM
We can help you get around the loss of your two-factor authentication (2FA). To ensure that we're working with the owner of the account, please follow t...
Fri, 1 Jul, 2022 at 12:01 PM
CoinZoom exchange offers all the necessary tools to make sure that your account is properly secured. You can personalize your two-factor authentication fo...
Fri, 22 Apr, 2022 at 2:20 PM
In order to keep your information and your wallet secure, all CoinZoom accounts must be verified. This will ensure that your money and your account informa...
Wed, 29 Jun, 2022 at 3:12 PM
In the event you forget your password, please use the following steps to successfully reset your password: 1. From the Login screen click "Forgot y...
Fri, 1 Jul, 2022 at 12:23 PM
If you were not expecting to receive a device confirmation email, this means that someone else was able to obtain your password and two-factor authenticatio...
Fri, 1 Jul, 2022 at 12:16 PM
Warning: CoinZoom support agents will NEVER ask you for your password, 2-factor authentication codes, or request remote access to your computer. If you are ...
Fri, 6 Jan, 2023 at 4:58 PM
GDPR (General Data Protection Regulation) is a European Union (EU) data privacy framework that. This enables CoinZoom customers who reside in the EU (“EU re...
Tue, 11 Jun, 2019 at 1:14 PM