In the event you forget your password, please use the following steps to successfully reset your password:
1. From the Login screen click "Forgot your password?"
2. Enter your email address and click "Submit".
3. This will send an email to the email address you entered. You must enter the OTP number sent in the email and click 'Submit'.
4. Type in the new password you want to use twice and click the confirmation button.
5. You can now use your new password to sign in.