Troubleshooting
Solve common problems with the CoinZoom website, apps or products.
Overdrawn coin messages means there is negative balance in your USD wallet. Your balance might show a balance of $0.00, but due to rounding, the negative ba...
Thu, 13 Oct, 2022 at 11:07 AM
If a coin shows a price of $0.00 or a value much lower than expected, it may be due to one of the following reasons: 1. The Coin Has Been Delisted When...
Tue, 2 Sep, 2025 at 11:30 AM
If your card transaction is declined, review the following to identify the cause and possible fixes. CoinZoom Visa Crypto Debit Card Your CoinZoom Visa...
Tue, 2 Sep, 2025 at 2:55 PM
Each CoinZoom account can only be associated with two different debit cards. This error appears when attempting to deposit with a third card. How to r...
Wed, 3 Sep, 2025 at 10:21 AM