Error: "Number Must Not be Null" : Help Center

Error: "Number Must Not be Null" Print

Modified on: Fri, 1 Jul, 2022 at 12:22 PM

Error message when using a one-time password (OTP) when logging into the CoinZoom app saying "Number must not be null."

To resolve this issue:

Log into trade.coinzoom.com from a web browser (not in the app).
If a QR code comes up in the browser, use that to link your authenticator on the phone to the customer's account.
Log in to CoinZoom on your cell phone.

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