Can I Have More Than One CoinZoom Account?
CoinZoom does not support having more than one active account. Additional account will be rejected or blocked.
What Will Happen if You Open Multiple Accounts?
What Will Happen if You Open Multiple Accounts?
Creating a second or multiple CoinZoom accounts can cause your accounts to be blocked or restricted. Duplicate accounts may also cause issues with certain account features or funding options. To avoid these issues, always try to resolve problems with your existing account before creating another one. Our support team is happy to help.
Why a New Account Isn’t the Answer (and the Right Way to Solve the Problem)
Why a New Account Isn’t the Answer (and the Right Way to Solve the Problem)
It might be tempting to attempt to create a second account because of an issue with the original account. In most cases, these issues can be resolved without creating a new account. Here are some common scenarios.
Forgot your password?
Use the Forgot Password option on the login page to reset your password.
Lost access to 2FA?
Our Support team can help guide you through the 2FA recovery process.
Can't access original email?
Contact CoinZoom Support for help accessing your existing account or transferring to a new account as described in this article.
Forgot to enter a referral code?
You can manually add a referral code to your existing account.
Verification or account issues?
Reach out to Support so our team can review the issue and guide you through the next steps.
What Should I Do If I Already Have Multiple Accounts?
What Should I Do If I Already Have Multiple Accounts?
If you've already created more than one CoinZoom account, follow these steps:
Choose the account to keep.
Decide which CoinZoom account you would like to continue using. Let support know which account you'd like to keep active. This should generally be the first verified account as it will already be active. Otherwise, create a support ticket to change which account is active.
Consolidate any funds.
If you have funds in an account you no longer want to use, move them to the account you want to keep for free using ZoomMe. Support can temporarily unblock redundant accounts if needed.