Frequently asked questions about getting started with CoinZoom.

Can I use direct deposit if my bank isn’t listed with Plaid?
Yes. If your bank isn't integrated with Plaid then ACH won't be an option. However, if you connect your bank using direct deposit then your bank can...
Tue, 31 May, 2022 at 4:42 PM
Deposit/Transfer Funds and/or Crypto FAQs
How do I Make a Deposit? There are many ways to fund your account. Deposits can be made with: Cryptocurrency from an external wallet USD from a debit ...
Thu, 7 Mar, 2024 at 2:16 PM
Use Cash App for Deposits
CoinZoom does not support Fiat Currency (USD) deposits via third party wallets like Cash App. However, you can deposit Crypto currencies like BTC to your Co...
Wed, 19 Oct, 2022 at 4:06 PM
Daily Withdrawal Limit For Crypto
There is no limit for crypto withdrawal for funds that have no hold time for accounts that are fully verified. Funds that are on hold means they are tempora...
Mon, 13 Mar, 2023 at 11:52 AM
How do I buy/trade cryptocurrency
Using the CoinZoom Mobile App. 1. Click on the Trade icon at the bottom middle of the screen. 2. Locate the desired cryptocurrency and clic...
Thu, 13 Oct, 2022 at 11:09 AM
Tether USDT TRC-20 and ERC-20 - Deposit or Withdraw
In This Guide How can I deposit Tether USDT TRC20 to my CoinZoom account? How can I withdraw USDT to an external USDT wallet?  What are the fees for conv...
Fri, 28 Jun, 2024 at 2:43 PM
What is an available balance?
Your “Available Balance” is how much you can withdraw or send immediately. After depositing funds directly from your bank account (not including wire transf...
Mon, 17 Oct, 2022 at 2:54 PM
What is a Proof of Payment?
A Proof of Payment is a receipt (or payslip) from your bank which clearly displays the following required information: Your details – Your name and acc...
Wed, 15 May, 2019 at 12:28 PM
Supported Browsers & Platforms
Here at CoinZoom, we strive to provide our users with the best trading experience possible. To accomplish this, we continuously evaluate the latest technolo...
Wed, 15 May, 2019 at 2:29 PM
Does CoinZoom use customer deposits for anything?
100% of your funds are securely stored.
Fri, 7 Jun, 2019 at 10:57 AM