FAQs
Frequently asked questions about getting started with CoinZoom.
To protect our customers from potentially fraudulent transactions and to maintain a reliable and compliant exchange, CoinZoom places a hold on funds deposit...
Fri, 15 Nov, 2024 at 1:33 PM
When setting your birthday in your profile: Choose the correct Year Choose the correct Day Choose the correct Month
Thu, 13 Feb, 2020 at 9:21 AM
When you want to change your password: Log into your account using your current password. Pro app: Navigate to Settings -> Change Password in left ...
Thu, 22 Dec, 2022 at 1:01 PM
US Customers can use a driver license for verification.
Outside of the US only a passport is accepted for verification.
Thu, 5 Mar, 2020 at 2:19 PM
You can upload a passport or other official government ID with her picture on it along with a selfie of you holding that ID. We need to see that you are the...
Mon, 20 Apr, 2020 at 2:28 PM
Yes. Update your Profile and click the "Submit" button
Sat, 21 Mar, 2020 at 11:49 AM
Yes. You need to use a passport
Mon, 30 Mar, 2020 at 9:09 AM
Check our "Junk" or "Spam" folder.
If not there, check with your internet service provider.
Wed, 29 Apr, 2020 at 12:56 PM
You can see your crypto balance on the Portfolio tab. Look in the "Total Balance" column to see how many of each Crypto you currently have in ...
Sun, 10 May, 2020 at 6:47 PM