FAQs

Answers to frequently asked questions about the company.

Can I speak to a live representative?
We serve customers all around the world 24 hours a day, 7 days a week. While we are not able to do live phone calls, we are happy to chat live with you from...
Wed, 19 Oct, 2022 at 4:36 PM
is madagascar available to be delivered visa card?
We are working on a solution
Wed, 13 May, 2020 at 2:15 PM
How do I see my support tickets
You can see and manage your support tickets from inside the Help Center. To manage your tickets, you'll need to  sign up for a Support Account. If you h...
Fri, 2 Jun, 2023 at 11:41 AM
How do taxes work with CoinZoom?
As indicated in the Terms of Service, each client is responsible for their own tax obligations. You may receive an IRS form called 1099-MISC to report m...
Tue, 11 Apr, 2023 at 4:05 PM
What is the Zoom Token Contract address?
The Zoom Token contract address is:    0x69cf3091c91eb72db05e45c76e58225177dea742
Wed, 22 Jul, 2020 at 1:34 PM
Telegram
Our telegram channel is CoinZoom Community Only scammers will message you first.  Never send money or share your password. If in doubt, create a Coi...
Tue, 9 Mar, 2021 at 3:52 PM
CoinZoom and Hummingbot
CoinZoom has  partnered with Hummingbot to provide our users with pre-programmed scripts for automated trading! We're focused on providing firs...
Wed, 7 Apr, 2021 at 9:32 AM
Monthly Statement
Monthly statements are published to your CoinZoom Account and are available to view and download. To see you monthly statements: 1. Sign into your acco...
Thu, 22 Jul, 2021 at 2:08 PM
What is CoinZoom's CRD number?
A CRD number is a number that a broker-dealer, that is registered with the Securities and Exchange Commission and FINRA has. CoinZoom is not a broker-dealer...
Fri, 4 Feb, 2022 at 11:45 AM
How do I Find the Operating System Version on Android or Apple Devices?
Sometimes you need to find the version of your device's operating system to help troubleshoot a problem with the CoinZoom app. This is fairly simple for...
Tue, 18 Apr, 2023 at 12:17 PM