FAQs

Answers to frequently asked questions about the company.

Can you speak Japanese?
No, we use a translation system. 
Mon, 20 Apr, 2020 at 2:32 PM
Is support free?
Yes
Fri, 27 Mar, 2020 at 3:35 PM
Do I need a support fee?
There is no fee for support
Fri, 27 Mar, 2020 at 3:36 PM
Need api key
https://api-docs.coinzoom.com/?version=latest
Wed, 29 Apr, 2020 at 12:46 PM
Web account
trade.coinzoom.com
Wed, 29 Apr, 2020 at 12:54 PM
Can I speak to a live representative?
We serve customers all around the world. While we are not able to do live phone calls, we are happy to chat live with you from our Support page during opera...
Tue, 22 Apr, 2025 at 5:54 PM
is madagascar available to be delivered visa card?
We are working on a solution
Wed, 13 May, 2020 at 2:15 PM
How do I see my support tickets
You can see and manage your support tickets from inside the Help Center. To manage your tickets, you'll need to  sign up for a Support Account. If you h...
Tue, 25 Mar, 2025 at 1:03 PM
How do taxes work with CoinZoom?
As indicated in the Terms of Service, each client is responsible for their own tax obligations. You may receive an IRS form called 1099-MISC to report m...
Tue, 11 Apr, 2023 at 4:05 PM
What is the Zoom Token Contract address?
The Zoom Token contract address is:    0x69cf3091c91eb72db05e45c76e58225177dea742
Wed, 22 Jul, 2020 at 1:34 PM