FAQs
Frequently asked questions about getting started with CoinZoom.
Check our "Junk" or "Spam" folder.
If not there, check with your internet service provider.
Wed, 29 Apr, 2020 at 12:56 PM
You can see your crypto balance on the Portfolio tab. Look in the "Total Balance" column to see how many of each Crypto you currently have in ...
Sun, 10 May, 2020 at 6:47 PM
There is no minimum dollar amount to get an account started with CoinZoom.
Thu, 14 May, 2020 at 12:52 PM
After you have signed up, go to trade.coinzoom.com and click "Sign In" in the top bar and follow the instructions: If your email and passwo...
Fri, 1 Jul, 2022 at 12:06 PM
When attempting to do an ACH Deposit you may see the following error "The name on this bank account doesn't match your CoinZoom Profile. Open ...
Thu, 20 May, 2021 at 11:32 AM
How can I set up a direct deposit to my CoinZoom account? Direct deposits are currently available only for US customers. The first direct deposit requires...
Wed, 31 Jan, 2024 at 8:37 AM
To investigate the issue better, could you please create a new support ticket and include: Name of Crypto: Amount sent: Date and Time: Recipient Wall...
Mon, 28 Feb, 2022 at 12:46 PM
ZOOM is an Ethereum ERC20 utility token, with a limited total supply of 600 Million. ZOOM powers the CoinZoom ecosystem, and provides users with a wide vari...
Tue, 5 Apr, 2022 at 10:06 AM
An ACH transfer is a common way to fund your CoinZoom account from your bank account using the Automated Clearing House network. Only CoinZoom accounts in ...
Wed, 17 Aug, 2022 at 9:58 AM
You may qualify for different limits for your CoinZoom account, depending upon your Prime level. If you see a message in the app saying "Daily limit ex...
Wed, 11 Sep, 2024 at 9:39 PM