FAQs
Frequently asked questions about getting started with CoinZoom.
To protect our customers from potentially fraudulent transactions and to maintain a reliable and compliant exchange, CoinZoom places a hold on funds deposit...
Fri, 15 Nov, 2024 at 1:33 PM
When setting your birthday in your profile: Choose the correct Year Choose the correct Day Choose the correct Month
Thu, 13 Feb, 2020 at 9:21 AM
You can change your password in the app. Log into your account using your current password. Mobile app: Navigate to More -> Account Settings -> Ch...
Wed, 2 Apr, 2025 at 11:30 AM
US Customers can use a driver license for verification.
Outside of the US only a passport is accepted for verification.
Thu, 5 Mar, 2020 at 2:19 PM
You can upload a passport or other official government ID with her picture on it along with a selfie of you holding that ID. We need to see that you are the...
Mon, 20 Apr, 2020 at 2:28 PM
Yes. Update your Profile and click the "Submit" button
Sat, 21 Mar, 2020 at 11:49 AM
Yes. You need to use a passport
Mon, 30 Mar, 2020 at 9:09 AM
Check our "Junk" or "Spam" folder.
If not there, check with your internet service provider.
Wed, 29 Apr, 2020 at 12:56 PM
There is no minimum dollar amount to get an account started with CoinZoom.
Thu, 14 May, 2020 at 12:52 PM