Your CoinZoom account limits depend on your Prime Level. Higher Prime Levels provide increased daily and weekly limits. If you see a message saying "Daily limit exceeded," it means you've reached your current limit. You can raise your available limits anytime by purchasing additional ZOOM tokens, which will instantly upgrade your Prime Level.


Note: Daily and weekly limits are based on a rolling 24-hour period. For example, if you reach your daily spend limit at 10:16 AM, your limit resets at 10:16 AM the next day.


Prime Levels

CoinZoom offers five Prime Levels. Each level unlocks higher transaction limits and rewards. To view and compare CoinZoom Prime Levels, visit CoinZoom Prime Rewards


Your CoinZoom Prime Level appears in the mobile app at the top left corner of most screens (except the Trade screen), and on the Spend screen. Tap the CoinZoom Prime Level icon to view and compare all benefits.


Prime LevelRequired ZOOM
Green (non-Prime)0
Silver10,000
Gold50,000
Diamond150,000
Black300,000



Deposit Limits

Please refer to the table below for deposit limits. You can also view withdrawal hold times in the Funding Method Comparison article. The top number in each cell represents the daily limit, and the bottom number represents the weekly limit


Funding MethodDaily/Weekly Prime Level Limits
Green 
(non-Prime)
SilverGoldDiamondBlack
Apple Pay/Google Pay3$500
$1,000
$2,500
$4,000
$2,500
$5,000
$5,0002
$10,000
$10,0002
$70,000
ACH Bank Deposit $100,000$100,000$100,000$100,000
$100,000
Card Deposit3$500
$1,000
$2,500
$4,000
$2,500
$5,000
$5,0002
$10,000
$10,0002
$70,000
Deposit from External Wallet$40,000No LimitNo LimitNo LimitNo Limit
Direct DepositNo LimitNo LimitNo LimitNo LimitNo Limit
Wire Deposit¹NANA
NA
$250,000
$250,000
ZoomMe Transfer (crypto)No LimitNo LimitNo LimitNo LimitNo Limit
ZoomMe Transfer (USD)$500
$2,500
$750
$3,750
$1,250
$3,750
$2,500
$3,750
$5,000
$25,000



Funding Method
Limits
CoinZoom Cash Deposit
Minimum Deposit:$20
Maximum Deposit:$500-$999 (depending upon the store)
24-hour cash limit:$1,000
30-day cash limit:$10,000


Notes

1. Wire Deposits are only available to Gold, Diamond and Black level accounts in the United States.

2. Deposits over $2,500 must be completed in multiple transactions due to the $2,500 per-transaction limit on Card Deposits, Google Pay, and Apple Pay.

3. There is a limit of two debit card deposits per 24-hour period for all Prime Levels except Black. Black Level members can make up to six debit card deposits every 24 hours.

4. ACH Bank Deposits are only available to customers in the United States.


Withdrawal Limits

Please refer to the table below for withdrawal limits. The transaction limit on CoinZoom Instant means you can withdraw up to that amount per transaction and make multiple withdrawals per day until the daily limit is reached. 


Withdrawal Method

CoinZoom Prime Level Limits
Green  
(non-Prime) 
SilverGoldDiamondBlack
Wire
NANANA$250,000$250,000
ACH
$40,000$40,000
$40,000
$40,000
$40,000
CoinZoom Instant (debit card)Transaction
Daily
$2,500
$5,000
$2,500
$5,000
$2,500
$5,000
$2,500
$7,500
$4,000
$10,000
External wallet
No LimitNo LimitNo LimitNo LimitNo Limit
ZoomMe (crypto)
No LimitNo LimitNo LimitNo LimitNo Limit
ZoomMe (USD)
$500$1,000$2,000$4,000$10,000


In addition, various deposit methods also have withdrawal hold times. See this article to compare hold times


Visa Debit Card Spending and Cash Limits

Please refer to the table below for CoinZoom Crypto Debit card spending limits by Prime level.  


Note: ATM limits include fees. If you have a $100 limit and the ATM fee is $3.00, you would be able to withdraw up to $97.00. 


Spending Limit TypeGreen  
(non-Prime) 
SilverGoldDiamond Black
Point of Sale Per Transaction$700$1,000$2,000$4,000$10,000
Daily Limit$700$1,500$2,500$5,000$10,000
Weekly Limit$3,500$5,000$7,500$15,000$30,000


Cash Limit TypeGreen  
(non-Prime) 
SilverGoldDiamond Black
ATM Per Transaction$100$250$250$300$300
Daily Limit$100$250$250$500$1,000
Over the CounterPer Transaction$100$250$250$300$300
Daily Limit$100$250$250$500$1,000
Total ATM and OTC Daily Limit$200$500$500$1,000$2,000
Combined ATM and POS Daily Limit$900$1,750$2,750$5,500$11,000


Example 1 spending and withdrawing cash: If you are at the Green level, you can spend $700 per day on your card and withdraw up to $200 cash from an ATM, for a combined total of $900 (including fees) on your card each day.


Example 2 spending and receiving cash at the counter: If you are at the Gold level, you can spend $2,500 per day on your card and receive up to $250 in cash at the sales counter for a total of $2,750 on your card each day. 


Restaurant, gas stations, hotels pad the base charge to account for tips, additional costs, etc. 


Remember to account for fees in the limits; the total takes them into account. For example, if there is a $3.50 fee on a $100 cash withdrawal, you will actually receive $96.50.


See this article for more examples: Examples of Daily Spending Limits based on your CoinZoom Prime Level.


Definitions

ATM = Automated Teller Machine


OTC = Over the Counter
Example: Cash back at the register when also buying groceries. Sometimes a customer service desk at a store will give more.

POS = Point of Sale
Example: Paying for lunch at the cash register