If you receive the error message "Your account is not enabled for transfers" when attempting to make a transfer or withdrawal, it is typically due to a recent update to your CoinZoom account profile.
To protect account security, CoinZoom automatically blocks transfers and withdrawals for 48 hours following any of the following changes:
Name
Address
Phone number
This block is system-generated and cannot be removed or bypassed by Support.
What to do:
You must wait for the 48-hour period to expire before attempting the transfer again.