The 4-digit PIN is requested when customers sign in to their CoinZoom Account on the Mobile app -- the first code you enter will be set as your PIN, so be sure you remember it.


If you forget the 4-digit PIN, you can always recreate it by tapping on "Create/Forgot your login pin". You'll have to login again with the password the first time. 


Note that if your device has bio-metrics (face or fingerprint recognition) enabled, you can sign in with that instead of your PIN. If it is not enabled, you must set it up on the phone first.

Tap "Create/Forgot your login PIN?" to set your first PIN or to reset it.

Enter your email and password:

Before you can set or reset your PIN, you must login again with your email, password and 2FA code.

Enter the one-time password (OTP) from the email that is sent to your email address.


Now touch a circle to enter your new PIN and confirm it. 

Reveal the keyboard to set the PIN by tapping one of the circles.