CoinZoom does not support changing the email address linked to your account, as it is a primary account identifier.


If you wish to use a different email address, you will need to create a new CoinZoom account with that email and transfer your funds for free using ZoomMe.


Important Details

  • Phone Number: A phone number can only be linked to one CoinZoom account at a time. If you want to use the same phone number on your new account, you must first update the phone number on your old account to a different one. This request may require assistance from our support team and will be handled by creating a support ticket. 

  • No Email Access: If you no longer have access to the email linked to your account, our support team may be able to help you regain access after verifying your identity. This request requires assistance from our support team and will be handled by creating a support ticket.