Security Notice: CoinZoom Support will NEVER ask you to share your password or 2-factor authentication codes, or request that you install remote login software on your computer. If anyone claiming to be associated with CoinZoom Support requests this information, immediately contact us.


Note that CoinZoom Support will never make outbound calls to customers. If you are contacted by someone that claims to be CoinZoom Support, please report them by submitting an email report.


  1. Submit your request using the email address you use to sign in to CoinZoom
  2. Provide as much detail as possible regarding your issue