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Get Started with Crypto!

Signup & Register 2
  • Download the App
  • Set up Your Account
Verify My Account 6
  • Why do I need to Verify my Account?
  • Verify Your Account
  • Set Up Two-Factor Authentication
See all 6 articles
Fund My Account 12
  • Fund Your Account
  • Deposit Fees and Hold Times
  • How to add a bank account
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FAQs 11
  • Direct Deposit with a Bank not Listed by Plaid
  • Deposit or Transfer Funds and Crypto FAQs
  • Tether USDT TRC20 and ERC20 - Deposit or Withdraw
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Videos 12
  • Download the App Video
  • Open a CoinZoom Account – Video
  • Cómo Configurar la Autenticación de Dos Factores (2FA) en la App CoinZoom (Video)
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Send & Spend

CoinZoom Global Crypto Debit Card 11
  • CoinZoom Crypto Debit Card FAQ
  • International CoinZoom Visa Crypto Debit Card FAQ
  • What Countries is the CoinZoom Crypto Visa Debit Card Available In?
See all 11 articles
Send to a Wallet 4
  • Send Money to a Friend Using ZoomMe
  • What Happens if I Sent Funds to the Wrong Address?
  • Understanding Digital Wallets
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FAQs 8
  • How do I add my CoinZoom Visa Debit card to Samsung Pay?
  • How to add a CoinZoom Debit Card to Google Pay
  • My Crypto is not Sending
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e-Gift Cards 2
  • E-Gift Cards
  • E-Gift Card Support

Buy & Sell

Crypto Basics 2
  • How Trading Fees Work
  • How do I transfer cryptocurrency to another wallet?
Trade Crypto 5
  • How do I buy/trade digital currency?
  • Built-in Chart Studies Reference Guide
  • Can I cancel a digital currency transaction?
See all 5 articles
Supported Coins 1
  • What is ZOOM?
Terms 2
  • What is the Order Book?
  • What is a “fork”?
FAQs 11
  • Why did CoinZoom cancel my order?
  • Why am I receiving a CVN error when adding my debit card?
  • How do I refund a digital currency transaction?
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Videos 1
  • How to Buy, Sell, and Trade (Market Order).

Security & Privacy

General 6
  • What is the Correct CoinZoom Web Address?
  • Move my Two-Factor Authentication (2FA) Codes to a New Device
  • Forgot my password
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FAQs 23
  • How to Reset Your Two-Factor Authentication (2FA)
  • Two-Factor Authentication (2FA) FAQ
  • What can I do if I lose access to the email I used for CoinZoom?
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How To...

How do I 5
  • Deposit Fiat Currency Via Debit Card
  • How do I add a coin to my Favorites?
  • How do I change my Address?
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Troubleshooting 14
  • Google Authenticator 2FA Troubleshooting
  • My Two-Factor Authentication (2FA) Stopped Working
  • Why is my account blocked from transferring out funds?
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FAQs 7
  • Withdrawal FAQs
  • How can I deposit with my debit card in the web app?
  • What is an Available Balance?
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CoinZoom

Company 1
  • Trust, Safety, and Transparency
Programs & Products 7
  • How to Earn Rewards on Everyday Purchases
  • CoinZoom Rewards Terminology
  • CoinZoom Prime Rewards
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Fees 2
  • How does the trading fee discount work?
  • What is the Inactivity Fee?
FAQs 12
  • Does CoinZoom Charge Miner or Network Fees?
  • Contact us at CoinZoom Support
  • Behavior Policy
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Videos 2
  • How to Order Your CoinZoom Visa Card on iOS
  • Ordering CoinZoom Visa Debit Card
CoinZoom Visa Card 9
  • How can I upgrade my CoinZoom Card?
  • Can I Use my Card Outside of the United States?
  • Use the CoinZoom Visa Debit Card
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Popular & Promoted

Set Up Two-Factor Authentication
Deposit or Transfer Funds and Crypto FAQs
Tether USDT TRC20 and ERC20 - Deposit or Withdraw
Get a Physical CoinZoom Crypto Debit Card
How to Reset Your Two-Factor Authentication (2FA)
Withdrawal FAQs

New & Updated

Sending Crypto to the Wrong Wallet
Updated: Sep 02, 2025
How to Identify a CoinZoom Email
Updated: Sep 02, 2025
Why was my Transaction Denied?
Updated: Sep 02, 2025
Behavior Policy
Updated: Sep 02, 2025
How do I get Access to my Information?
Updated: Sep 02, 2025
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