DO NOT send any unsupported digital currencies to your CoinZoom account or participate in an ICO using your CoinZoom account. Doing so will result in a loss of the digital currency in question.
Unsupported Digital CurrenciesBecause of the irreversible nature of digital currencies, the security and integrity of our private keys is of the utmost importance to us. Consequently, private keys associated with a specific address are virtually inaccessible outside of extremely limited circumstances.
As a result, CoinZoom is incompatible with any digital currencies or tokens other than those found here.
Any unsupported digital currencies or tokens sent to a CoinZoom address will effectively be lost.
Additionally, you should not send any digital currency to an ICO address from your CoinZoom account. Most ICOs issue their tokens to the same address that funds were sent from. Since CoinZoom does not support those tokens, we are not able to credit an account with or return tokens sent to a CoinZoom address, for the same reasons as outlined above.
Initial Coin Offerings (ICOs)
If you would like to participate in an ICO, you will first need to send your digital currency to an external address which you control the private keys to, in order to avoid loss of the digital currency.