If you've moved to a different country or state, or your CoinZoom account is showing the wrong location, you can request an update through the account settings and Support.
To change your country or state:
Open the CoinZoom Mobile app
Go to the More tab
Open Personal Details
Update or review your location
If you are unable to make the change manually or if a country/state field is locked, this request requires assistance from our support team and will be handled by creating a support ticket. Include:
Your new residential address
A valid photo ID showing the new address or a supporting document (such as a utility bill or lease)
Warning: After changing your country or state, transactions (withdrawals, transfers, deposits, and card spending) will be restricted for 48 hours. Buying and selling crypto will still be available during this time.