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How Do I Report an Unauthorized Transaction

Unauthorized Transactions

CoinZoom Support avatar
Written by CoinZoom Support
Updated this week

CoinZoom is a secure online platform for buying, selling, transferring, and storing digital currency. If you’ve recently noticed any unauthorized activity in your CoinZoom account from CoinZoom on your bank statement, please create a support ticket and explain what happened. Include any relevant details, such as:

  • Which coin was involved

  • The transaction ID (as text only, no images)

  • Wallet ID (as text only, no images)

  • Any name or contact information associated with the transaction, if available

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