Security is a top priority at CoinZoom. The platform employs advanced technology, including big data analysis, artificial intelligence, and partnerships with leading cybersecurity firms to protect users. However, the most effective defense includes active participation from the CoinZoom community.

Below are best practices that every user should adopt to help maintain account safety.

1. Create a strong, unique password

Your password must meet our password requirements. Avoid reusing passwords across multiple platforms and update them periodically. This includes passwords for your email accounts, especially those linked to CoinZoom.

2. Use Two-Factor Authentication (2FA)

CoinZoom supports app-based 2FA and Biometrics. See this article. Activating 2FA significantly strengthens your account security.

Additional Security Tips

Secure your internet connection

Avoid using public Wi-Fi networks or unsecured internet sources. These can expose your account to interception risks. Connect through trusted networks only.

Use antivirus software and avoid untrusted apps

Protect your devices with up-to-date antivirus software. Only download apps from trusted sources and avoid clicking unfamiliar links or installing unknown files. For added safety, consider using a dedicated device for your financial accounts.

Use a lock screen on your phone

Many users manage 2FA through mobile devices. Protect your phone with a password, fingerprint, or facial recognition to reduce the risk of unauthorized access.

Use a secure password manager

Managing multiple complex passwords is difficult without a tool. A password manager can help you store and organize secure credentials for all your accounts. Choose a strong password for the manager itself. Never share your password with anyone. CoinZoom staff will never ask for it.

Watch for phishing attempts

Be cautious with emails and login pages. Some attacks involve convincing replicas of trusted websites. Check URLs and sender details before entering credentials or clicking links. Watch for emails pretending to be from CoinZoom. These may ask you to click links or provide personal information. Avoid clicking on email links unless you trust the source.

CoinZoom will never ask for your login credentials or remote device access.

Use withdrawal address whitelisting

CoinZoom’s withdrawal address whitelist lets you limit crypto withdrawals to approved wallet addresses. Using this feature provides protection against unauthorized access.