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How to Move my Two-Factor Authentication (2FA) Codes to a New Device

Move 2FA to a new account

CoinZoom Support avatar
Written by CoinZoom Support
Updated this week

If you still have access to your old device, you can move your Google Authenticator to a new device by following these steps.

Steps to Transfer Google Authenticator

  1. Log in to CoinZoom using your username, password, and a 2FA code from your old device.

  2. Go to your Security Settings page.

  3. Select Two Factor Authentication and click Reset 2FA Secret.

  4. Enter the 6-digit code from the Authenticator app on your old device to disable it.

  5. On your new device, open Google Authenticator and tap the plus (+) button to add a new entry.

  6. Select Scan a QR Code.

  7. Use your new device’s camera to scan the QR code displayed on the old device.

  8. A new CoinZoom entry will appear in your Authenticator app on the new device.

  9. On your CoinZoom account, enter the new 2FA code generated from your new device.

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