CoinZoom's world class support has live chat and tickets are responded to within 15 minutes during coverage hours. 

Need help? CoinZoom Support is just a click away! Visit to connect with us at any time. Here you can browse hundreds of help articles and FAQs related to CoinZoom. 

To connect with one of our team members, submit an online ticket or chat with an agent. Most tickets are responded to within 15 minutes and immediate help is available with our live chats during the weekday schedule above.

Weekdays (Monday-Friday)

24 hour ticket support

6:00 AM - 6:00 PM (18:00) live chat

Weekends (Saturday-Sunday)

    9:00 AM to 6:00 PM (18:00) ticket support 

Note: All times listed are local to Salt Lake City, which is in Mountain Time (UTC -7). For conversion to another time zone, see the Time Zone Converter.

Live Chat

Chat is for general questions. To get you on your way faster, we'll first try suggesting an article to address your question before passing you along to a live agent. 

We'll need to know your name and account email. 

Start a chat by clicking or tapping the icon at the bottom right of the Support site and type your question. 

Select the icon to chat with a live agent.
Select Inbox to begin a live chat or explore the topics in the Help Center.

Support Tickets

For your security and privacy protection, account-specific information can only be discussed through a ticket.