CoinZoom makes it easy to get help when you need it. Our support team responds via email to most tickets within 15 minutes during coverage hours.
Email Support: Monday-Friday, 8:00 AM - 5:00 AM Mountain Time
How to Contact Us
Send an email to [email protected]. We typically respond to emails within 15 minutes. For your security and privacy protection, account-specific information can be discussed through the email account registered on CoinZoom.
Support Tickets
Open a ticket from this page. Type your CoinZoom account email in the Requestor field.
Or you can get to the same screen by clicking the option to open a new ticket at the top of the Help Center
Help Center
Browse hundreds of help articles, FAQs, and videos related to CoinZoom right here in the Help Center (support.coinzoom.com).
Telephone
Call us to report a lost or stolen CoinZoom Visa Debit card or leave a complaint: (888) 355-1924.
Status Page
This page shows the status of planned and unplanned system outages and updates to known issues. This is the page to learn about issues affecting all our customers.