Third-Party Accounts

Financial regulations and industry best-practices support many ways to protect your funds. To safeguard your funds, USD withdrawals and deposits cannot take place to nor from third-parties. Any USD withdrawals or deposits by card, wire, ACH or other methods must come from or go to external accounts that match the name, address, and phone number of the CoinZoom account.


You may do cryptocurrency transfers to and from 3rd party accounts. Transactions from most external wallets in most jurisdictions are not subject to the third-party rule.

Joint Accounts

If you have a joint bank account and want to send a wire to your own or your spouse's CoinZoom account, upload a copy of your joint bank statement showing:

  • Both names
  • Current address 
  • Account number (black out all but the last 4 digits)
  • Black out any other sensitive information
  • Include the wire's reference number

Click here to securely upload your bank statement.


You can send a wire to your own CoinZoom account and ZoomMe the amount to your spouse's or other CoinZoom account after any withdrawal hold time expires.


Joint CoinZoom accounts are not permitted.