Wire transfers are a secure way to make large deposits from your financial institution to CoinZoom. They typically take up to 1-2 business days to complete and are initiated at your bank. Wires are only available to Gold, Diamond and Black level accounts for accounts in the United States.
See Funding Method Comparison and Hold Times for posting and holding times.
Required Documentation
Before your wire can be processed, you must verify the source of funds. The Wire Deposit screen includes a link to the Source of Funds Verification Form, which you must complete and submit when sending the wire. Additional forms are only required if your source changes.
You will also need:
Three months of statements from the sending account
Current account activity (screenshot is acceptable) showing the wire and balances before and after
Any additional documents requested by the bank
Upload documents securely using the provided link on the Wire Deposit screen, then confirm via email that you sent them. Return to the Wire Deposit screen to complete your request.
If the bank needs more information, you will receive an email request.
United States Wire Instructions
Access your Wire Deposit details in the CoinZoom app (Wallet → Deposit → Wire) or on the web at trade.coinzoom.com.
Include the following in your wire request:
Recipient name: Your name
Recipient address: Your address
Account number: Your CoinZoom account number
Routing number: 021214891
Bank name and address (as shown in your Wire Deposit screen)
Wire fee: See fees section below. There are no fees for most wire deposits.
If your bank cannot complete the wire using the above details, create a support ticket.
International Wire Deposits
International wires use different instructions than domestic wires and require a SWIFT code. If your bank uses IBAN, paste it into the account number field, followed by the correct SWIFT/BIC code.
Account Number:
Non-U.S. address: Find your account number in the app at Wallet -> Deposit -> Wire Transfer.
U.S. address: Contact CoinZoom Support to obtain your account number.
SWIFT Number: ZEITPRSJXXX
Bank Name: Zenus Bank
Bank Address: Zenus Tower, 19th Floor, 252 Ponce de Leon, San Juan, PR, 00918
Some countries require additional codes (e.g., CLABE in Mexico, Sort Code in the UK). If unsure, open a support ticket to confirm supported formats.
Withdrawal Hold Times
Wire deposits may have a withdrawal hold of 0–7 days. You can trade with these funds immediately, but withdrawals or transfers are restricted until the hold expires. The hold time will display in the app after posting.
Wires from Third Parties
Wires from accounts not matching the CoinZoom account name will be returned, and the sender will be responsible for any associated fees. See Third-Party and Joint Accounts for details.
Processing Times
Wires typically take up to 7 business days to arrive and are usually posted the same or next business day (US business days only). To avoid delays, confirm with your bank that you have the most up-to-date wiring instructions.
Fees
Wire deposits: No CoinZoom fee (your bank may charge a fee)
Wire returns: $100 fee for returned transfers, including third-party wires, business wires sent to personal accounts, or missing/insufficient documentation