Depositing & Withdrawing Guide 

TRC20, also known as USDT-TRON, is Tether's USDT that is issued on the TRON network. It is a technical standard token, and It works based on TRON's network or blockchain, using TRON's address, which means that all transactions made with the TRC20 take place on the TRON network.


CoinZoom also supports USDT on the Ethereum network (ERC-20), another standard network. But the TRC20 network is the faster of the two networks. 


CoinZoom provides the best gateway in the world for USDT (TRC-20), and allows you to exchange between USDT (TRC20) and USDT (ERC20) instantly for free.

How can I deposit Tether USDT TRC20 to my CoinZoom account?

  1. Login and go to the Portfolio tab on web or Wallet tab in the app.
    Choose Portfolio (web) or Wallet (mobile app) and then USDT. 
  2. Find USDT Tether and choose the Receive button (web app) or tap into the cryptocurrency and choose Receive (mobile app).
    Click Receive on the USDT Tether line in the web app.
    Choose USDT Tether on the mobile app.
  3. You must acknowledge that you are sending only Tether to this address.
  4. Choose which network you are sending from, Tron (TRC20) or Ethereum (ERC20). For the mobile app, choose the network on the next step.
    The web app allows you to choose the network at this step.
    Warning: You must choose the correct network or you risk losing the entire deposit.
  5. Copy/share this wallet address with the sender. The wallet address is a string of random-looking characters and is also represented as a QR code. If you're on the Mobile app, choose the network at this step.
    The web app shows both the wallet address and QR code.
    Choose the correct network to see the corresponding wallet address. 


How can I withdraw USDT to an external USDT wallet? 

In the web app, sending (withdrawing) USDT to an external wallet can be done without having to specify the network. However the mobile app does ask for it. In either case, you must include the appropriate wallet address (ERC20 or TRC20) in order to successfully send USDT. 


  1. Login and go to the Portfolio tab on the web . On the mobile app, go to the wallet.
    Click Portfolio on the web app.
    On the mobile app, choose the Wallet to see your portfolio.
  2. Find USDT Tether and choose the Send button (web app) or tap into the cryptocurrency and choose Send (mobile and Pro apps).
    On the web app, click on USDT Tether's Send button.
    Choose Send on the mobile app.

  3. Now you need to identify the receiving wallet and the amount to send. On the web and Pro apps, do these on the same screen. On the mobile app, enter the amount first and then the receiving wallet. Also, choose the network on the mobile app.
    On the web app, choose the receiving wallet, the amount and the fees.
    The mobile app is slightly different. Choose the amount to send before selecting the receiving wallet and the network.
    On the mobile app, choose the receiving wallet and network after selecting the amount to send.
  4. The last step is to confirm your withdrawal. On the mobile app, you can choose to take the fee out of your Zoom tokens or from your remaining USDT balance.
    Confirm the send in the web app.
    Choose how to pay the fees; your Zoom tokens or USDT.

What are the fees for converting USDT (ERC20) to USDT (TRC20)?

CoinZoom does not charge any fees for converting USDT (ERC20) to USDT (TRC20), or for converting USDT (TRC20) to USDT (ERC20). The conversion is done instantly at a 1:1 exchange.

Are there separate wallets for USDT (ERC20) and USDT (TRC20)?

No. Your CoinZoom account has only one USDT wallet. In this wallet you can receive both USDT (ERC20) and USDT (TRC20). When you want to send USDT from your wallet, you can simply choose which network you want to send it on, either ERC20 or TRC20 (mobile app) or use the correct wallet address, which is formatted differently for each network.

How do I convert between USDT (ERC20) and USDT (TRC20)?

No conversion is required when sending USDT (ERC20 or TRC20) to an external wallet from CoinZoom. You may send ERC20 to an external TRC20 wallet or the reverse. But you must select the appropriate network for the receiving wallet. 

How do I convert USD into USDT (ERC20) and USDT (TRC20)?

You are able to trade for USDT in the same way as any other coin. See How do I buy/trade digital currency. When you buy USDT you can transfer it to an external wallet on either network.