Users are not liable for any fraudulent transaction performed on their CoinZoom Visa Card without the use of their PIN through the Visa Zero Liability Policy. 

Report a lost or stolen CoinZoom Visa Card, dispute charges, or a fraudulent transaction done on your CoinZoom Visa Card by calling 1-888-742-5091 between the hours of 8:00 AM - 4:30 PM MST Monday thru Friday.