Cryptocurrency transactions are irreversible. Once you send funds, there is no way to get them back — similar to handing cash to a stranger and walking away. This makes it critical to know who you are dealing with before sending any crypto.


This guide outlines common scams, warning signs, and best practices to help protect your funds.


Best Practices

  • Never give remote access to your computer for “support” or any other reason.

  • Never share your login password, two-factor authentication (2FA) codes, or secret key. CoinZoom will never ask for them.

  • Do not send money to people you only know online. Pictures and stories can be faked, and scammers often avoid meeting in person.

  • Only use verified CoinZoom support channels:

  • Verify websites before sending funds. Bookmark important links like trade.coinzoom.com.

  • Search for public reviews or articles before dealing with a new contact or business.

  • Copy and paste links instead of clicking them in emails to avoid hidden redirects.

  • Watch for grammatical errors or unusual language in emails and websites.

  • Avoid clicking on unexpected payment requests or “confirmation” links.

  • Be cautious when opening attachments — even from known contacts, as their accounts could be compromised.

  • Keep your operating system and antivirus software updated, and run regular scans.

  • Report anything suspicious to CoinZoom immediately.


Common Warning Signs

  • You’ve never met the person in person, but they ask for money or crypto.

  • Requests for urgent action, such as sending funds immediately.

  • Promises of unusually high returns or “risk-free” investments.

  • Emails or messages from addresses that look similar to CoinZoom but are slightly different, such as:

  • Websites that look like CoinZoom but have a different domain name. The only official domains are:

    • coinzoom.com

    • trade.coinzoom.com

    • trycoinzoom.com

  • Healthcare, investment, or other organizations that insist on cryptocurrency only.

  • A friend or “advisor” is coaching you on how to answer CoinZoom security questions.


Additional Notes

Some scammers maintain fake “support channels” or websites that look legitimate, then disappear after collecting funds. 


Limit your contact with new or unknown people or organizations until you can fully verify their legitimacy.


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