FAQs

Answers to frequently asked questions about the company.

Para Bolivia esta disponible sus servicios de voinzoom?
https://www.coinzoom.com/legal-licenses/
Sat, 21 Mar, 2020 at 11:48 AM
I am eligible to register as a US citizen living in Idaho?
We are not currently licensed in Idaho. Watch our site for updates. https://www.coinzoom.com/legal-licenses/
Sun, 22 Mar, 2020 at 10:57 AM
Can I sign up in New York?
Unfortunately, not at this time. We are in the process of getting our banking license in New York. Anticipate about 4-6 weeks for our license. Keep an eye o...
Mon, 20 Apr, 2020 at 3:23 PM
What States can use CoinZoom?
Currently CoinZoom is available in all the US states except New York and Hawaii.  Please see this page for information about states that CoinZoom is lic...
Fri, 30 Dec, 2022 at 3:44 PM
Can you speak Japanese?
No, we use a translation system. 
Mon, 20 Apr, 2020 at 2:32 PM
Is support free?
Yes
Fri, 27 Mar, 2020 at 3:35 PM
Do I need a support fee?
There is no fee for support
Fri, 27 Mar, 2020 at 3:36 PM
I’ve signed up for an account but my state isn’t listed
If your state isn't listed CoinZoom is no yet approved to have customers in your state. Keep on eye on our website for relevant announcements.
Wed, 15 Apr, 2020 at 12:24 PM
Need api key
https://api-docs.coinzoom.com/?version=latest
Wed, 29 Apr, 2020 at 12:46 PM
Web account
trade.coinzoom.com
Wed, 29 Apr, 2020 at 12:54 PM