FAQs

Answers to frequently asked questions on using CoinZoom.

How can I update my legal name?
CoinZoom will not make any changes in account name or account designations unless the changes have been documented and authorized by the Chief Compliance...
Tue, 31 Oct, 2023 at 9:35 AM
How do I change my country or state?
CoinZoom will not make any changes in account name or account designations unless the changes have been documented and authorized by the CCO. Prior to provi...
Thu, 22 Dec, 2022 at 12:40 PM
How can I view the Blockchain?
There are many “block explorer” services which allow you to look at what’s in the block chain. One example is https://blockchain.info/.  You can look at rec...
Tue, 14 May, 2019 at 3:35 PM
Keyboard in app not working
Closing and reopening the app will resolve the issue.
Sun, 29 Mar, 2020 at 4:57 PM
Depositing HBAR
When  depositing using hbar, populate the notes field with the number in their memo field. 
Wed, 3 Feb, 2021 at 9:01 AM