April 25, 2023

Dear Customer,

CoinZoom will no longer be available in Canada.

We regret to inform you that CoinZoom will no longer be offering crypto services in Canada. We recognize that this may cause some inconvenience and want to give you early notice and an extended withdrawal period to help ease your transition to another exchange.

From today, your account will be updated to be "withdrawal only" - you will no longer be able to deposit or trade crypto on the platform. Please withdraw any funds you hold with CoinZoom by May 21st when we will cease crypto operations in Canada.

If you have any questions, please reach out to Customer Support here who will be happy to help you.

We want to thank you for your support and trust over the years - it has been a privilege to be your crypto exchange and we hope that we will be able to re-open for business in Canada very soon.

Yours sincerely,

Todd Crosland

CEO CoinZoom