Now you're ready to begin creating your account. Even if you started to sign up on the web app, you'll need to finish it on your mobile app. 

Video: Set Up Your Account

Enter Login Information

  1. Click the Sign Up button
  2. Enter your email address.

Note: An email address can only be associated with one account and cannot be changed. 

  1. Create a strong password that you can remember. 

Note: We recommend using a password utility to generate and retrieve complex passwords. If you don't have one installed on your app at the moment, you can configure one later.   

  1. If a friend of yours has referred you to CoinZoom, enter their referral token here and we'll give you and your friend a bit of crypto to thank you. 
To create an account, enter your email address and create a strong password.


If you have trouble submitting your photo ID and selfie for verification, try manually triggering the process. 

  •  Pro app (black screens: If you've not been able to submit an ID photo and selfie, go to Menu -> Profile Information -> Account Status tab. This will trigger the process to submit a photo of your ID and selfie. 
  • Mobile app (white screens): If you have not been able to submit your ID and selfie, try making a deposit (tap Wallet -> Deposit). This often will trigger you to complete the application process. Verify that the information you've entered is correct and then proceed to submit your photo ID and selfie.