Need help? The CoinZoom Support team is available to assist 24 hours a day, 7 days a week. Our friendly and knowledgeable agents can assist with any of your CoinZoom needs! Contact support in any of these ways: 

  • Online Help Center. Get answers to common questions, browse help articles and detailed how-to guides. Our easy-to-use Help Center puts the answers at your fingertips.

  • Support Chat. Need general help? Our agents are available 24/7 to assist you. Visit the Help Center and then select the chat icon on the lower right side of the screen to instantly connect with an agent.


  • Create a ticket. For account specific needs, your security is our top priority. Simply create a ticket and one of our team members will assist you within minutes.

  • Report a lost or stolen card. In addition, you can report a lost or stolen card, hear your most recent account activity, or freeze your account any time by calling 1-888-355-1924 and press option 2, 24 hours a day, 7 days a week.