Note: All confirmed transactions on CoinZoom are final.

Digital currency protocols are designed so merchants can accept payments without the risk of chargebacks. This means users must take extra care when sending funds, as transactions cannot be undone unless the recipient agrees to return the funds.

To avoid sending funds to the wrong address:

  • Double-check the recipient’s wallet address before confirming the transaction.
  • Send a small test amount before sending a large payment.
  • Confirm you are sending the correct currency for the destination wallet.
  • Ensure you have entered the correct network if applicable.

If a transaction is sent in error, contact the recipient directly to request a refund.