Activating your CoinZoom Visa Card

Once your CoinZoom Visa Card has been marked to Shipped and you have received it in the mail, you are now ready to activate the card, link it to your wallet, and set your PIN for cash/ATM access. 


Go to Portfolio, Spend Wallet, click the gear in the upper right hand corner of the CoinZoom Debit Card image, press "Activate My Card" to begin the activation process. Make sure to have your card with you as you will need to enter the 3 digit CVV code located on the back of the card. Once you press the button the popup will open asking for the 3 digit security code found on the back of your CoinZoom Visa Card


After you enter the code successfully you will see a blue success screen and then after you press OK the app will prompt you to create your CoinZoom Visa Card PIN Code to access cash/ATMs. 



In order to use the CoinZoom Visa card the customer will go into their CoinZoom App and choose which wallet or wallets they want their purchases to access.  Once they've chosen the wallet(s) they want to use then they can use their card at an ATM or accepting merchant.  


When they swipe their card our system will confirm that there is enough available funds in their account to pay for the amount requested.  If there's enough available funds then the transaction will be approved.  As the transaction is approved CoinZoom will create a market order for the amount of coin in their designated wallet to cover their purchase.


If there's not enough funds in the designated wallet, CoinZoom will sell coins from any remaining wallet or charge their fiat wallet to make up the difference.

  

For some purchases, like at a restaurant where a tip is often added to the bill after the transaction is approved, the tip amount may not show on the customer's account until the next day.

 

Congratulations! Your CoinZoom Visa Card is now ready for use!