Warning: Remember that once completed there is no option to undo or reverse the transaction. Best practice is to send a small test amount first to make sure the funds arrive as expected.
You can send cryptocurrency to other CoinZoom customers for free and to wallets outside of CoinZoom, subject to withdrawal fees. You must know the wallet address to which you want to send your funds.
ZoomMe is a free and instant way to send funds to anyone with a CoinZoom account. You add their ZoomMe handle to the whitelisted addresses and choose to send either crypto or USD. You can still send funds to people who do not yet have a CoinZoom account (see below).
You can also send crypto (not USD) to an external wallet. In this case you must send the same cryptocurrency that the receiving wallet is enabled for (e.g. send ETH only to Ethereum wallets or BTC only to Bitcoin wallets).
If your crypto doesn't send right away, please see this article: My Crypto is not Sending.
Warning: If you mistakenly try to send one crypto to a wallet of a different crypto, you will permanently lose that crypto and it cannot be recovered. Make sure the receiving wallet accepts the cryptocurrency you are sending.
Web
- Click the "Portfolio" tab
- Choose "Send" button next to the correct crypto
- Type the name of one of your saved whitelist entries
- If the address you want hasn't already been saved click Add Address
- After you click on the "White List" green button you will get a popup.
- Add a unique name for this wallet address (don't use the same name used for a different whitelist entry).
- Choose "ZoomMe" or "Wallet Address"
- Paste the Wallet Address or ZoomMe handle in the box below (a ZoomMe handle must be prefixed with "ZoomMe:" (e.g. ZoomMe:Joe_Green)
- Click the green "Submit" button
- If the address you want hasn't already been saved click Add Address
- Enter the amount of digital currency you'd like to send in the Amount field.
- Choose how you want to pay your transaction fee (ZoomMe is free)
- Click "Submit"
- Enter the 2-factor authentication (2FA) one-time password if it is enabled (recommended).
Mobile App
You can send money to people in your saved list of wallet addresses or invite somebody from your phone's contact list to join CoinZoom and send them funds to get them started.
- Tap Wallet
- Tap the Crypto you want to send
- Tap the "Send" button
- Type in the amount you want to send and tap "Next"
- Choose from your list of previously saved wallet addresses.
- If you do not have the contact listed, tap the "+" to create a new contact, give them a name, and enter their wallet address. You can also invite a friend from your phone's contact list (see Sending to Friends in Your Contact List, below).
Choose the + icon to add a wallet address to transfer funds. - Enter a unique name and wallet address or ZoomMe handle. You have the option of scanning a QR code for the wallet address.
Once you've filled in the person's name and wallet information, the Add Contact button will be active and turn green. - Once that person is entered successfully, choose it from the list and tap "Next".
- If you do not have the contact listed, tap the "+" to create a new contact, give them a name, and enter their wallet address. You can also invite a friend from your phone's contact list (see Sending to Friends in Your Contact List, below).
- Confirm the amount and fees before clicking the "Send" button.
- Enter the 2-factor authentication (2FA) one-time password if it is enabled (recommended).
Note: The amount on the total line is the amount that will be sent to the other wallet. Any withdrawal fees are charged separately in addition to the total amount sent.
Sending to Friends in Your Phone's Contact List
You can send funds to friends who do not have CoinZoom accounts. They receive a text message from you notifying that you have sent them money and inviting them to open a CoinZoom account to receive the funds. This is only available on the mobile app.
- Choose the crypto you want to send
- Enter the amount and tap Next to proceed to the Contacts screen.
- On the Contacts screen, tap the contact icon and choose a person from your phone's contact list.
Add a person directly from your phone's contacts list who does not have a CoinZoom account. - Let your friend know you've invited them to CoinZoom and that you've sent them money.
Note: When you send funds to a friend in your phone's contact list, the person has 30 days to set up the account and receive the funds you sent. If the account is not set up in 30 days, the funds will revert back to your CoinZoom account.