FAQ

Why do digital currencies change value? Why is the price volatile?
Digital currency value can be volatile when compared to more established currencies and commodities. This can be attributed to its relatively small market s...
Wed, 15 May, 2019 at 2:33 PM
Is Bitcoin secure? Has the Bitcoin network ever been hacked?
The Bitcoin network and currency has proven to be secure, functional, and efficient. The technology used to build Bitcoin is mathematically secured by the l...
Wed, 24 Aug, 2022 at 5:04 PM
What is are smart contracts?
Smart contracts are an important part of some digital currency networks, such as Ethereum and Ethereum Classic, which allow the use of programmatic logic to...
Thu, 30 May, 2019 at 3:14 PM
Fiat on CoinZoom
Users on CoinZoom can deposit, trade and withdraw fiat.
Wed, 15 May, 2019 at 2:37 PM
How can I make my account more secure?
While CoinZoom takes extensive security measures to ensure your account is as safe as possible, there are some additional steps that we strongly recommend y...
Wed, 24 Aug, 2022 at 5:12 PM
How is my bank account information protected?
At CoinZoom we go to great lengths to keep all of your sensitive information safe.   Account numbers and routing numbers are stored using bank level AES-2...
Thu, 30 May, 2019 at 2:42 PM
Is a wallet address safe to display publicly?
Wallet addresses are safe to display anywhere you would like to accept tips, payments, or donations. It is not possible to steal digital currency with a ...
Thu, 30 May, 2019 at 3:17 PM
What is phishing?
One of the ways that online hackers and scammers try to get information from customers is through phishing.  Phishing is a fraudulent practice that can ...
Fri, 1 Jul, 2022 at 12:08 PM
Is this email really from CoinZoom?
CoinZoom staff will never ask you for your password, 2-factor authentication codes, or request remote access to your computer. If you are being asked to pro...
Wed, 5 Jun, 2019 at 1:35 PM
Does CoinZoom use customer deposits for anything?
100% of your funds are securely stored.
Fri, 7 Jun, 2019 at 10:57 AM